AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
I am very impressed with this dealership, especially after dealing with the dealership in Fresno, CA for years. Here's why: 1. It was easy to make an appointment. 2. When I arrived it did not take lo after dealing with the dealership in Fresno, CA for years. Here's why: 1. It was easy to make an appointment. 2. When I arrived it did not take long for my service advisor, Ahmed, to greet me with a smile on his face and take care of me. By the way, Ahmed was great to work with! 3. The work was done quickly and as far as I know correctly. 4. The communication was outstanding. 5. They even washed my truck at no extra cost! 6. Ahmed went over everything in the inspection with me. If there was anything I could pick apart was when I arrived, they had to check to be sure there was enough of the diesel oil and a filter available. I would hope that they would have been 100% sure since I drove about 15 miles to the dealership and my wife was on her way to pick me up. But everything was ok. Not only will I continue to use this dealership for service, they are the ones I will likely deal with when it comes time for a new vehicle. THIS DEALERSHIP IS THE EXAMPLE OF HOW ALL DEALERSHIPS SHOULD BE! More
Four times my water pump has gone out in my 2106 Grand Cherokee. All four repairs were made at this dealer which they continue to blame inferior parts/design. I’m happy to say I purchased an extended wa Cherokee. All four repairs were made at this dealer which they continue to blame inferior parts/design. I’m happy to say I purchased an extended warranty, however this is a huge inconvenience as I reside in the far west valley. Only one time my loaner vehicle was available per my warranty. The Jeep just turned over 83,000 miles. Going to get rid of this xxx! On a side note, the service adviser Carl Ross was terrific and had technicians expedite my repair. More
I deal mainly with the service department, my service rep. Carl Ross is fantastic, if any issues arise he fixes it, no hassle no headaches. Going on my third year there with my Ram. rep. Carl Ross is fantastic, if any issues arise he fixes it, no hassle no headaches. Going on my third year there with my Ram. More