AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Used a promo for a $55 on my Dodge Durango. It was done in in less then an hour and for promised price (no price creep). Very happy with this visit. It was done in in less then an hour and for promised price (no price creep). Very happy with this visit. More

Two thumbs up for Carl Ross. If i had a third, it would be up also. Great communication. Up front about estimated times and brought it in on time. Always goes to bat for you with If i had a third, it would be up also. Great communication. Up front about estimated times and brought it in on time. Always goes to bat for you with warranty company. More

Carl Ross with Servicing does a great job every single time. He is honest, upfront and does the right thing. time. He is honest, upfront and does the right thing. More

As always for the past 105,000 miles: excellent service, timing as promised, and all ecoDiesel issues fixed without charge. Most appreciated! timing as promised, and all ecoDiesel issues fixed without charge. Most appreciated! More

The communication starting with the receptionist that I asked the day before if I could drop off my truck and never got a call back. Called Twice Called the service guy for an update and called the main nu asked the day before if I could drop off my truck and never got a call back. Called Twice Called the service guy for an update and called the main number after 2 hours of no call back. As far as the prices go dealerships are always expensive. They addressed the two recalls and replaced two filters. Working in a service industry myself I understand the importance of communication with my customer. More

First contact was for warranty service. Initially it was hard to make contact with a live person. Once I connected with Laura things went very well. Good people, prompt and attentive servi Initially it was hard to make contact with a live person. Once I connected with Laura things went very well. Good people, prompt and attentive service. I would work with them again. More

Until we got Carl in the service department I would never spend any money at your dealership. He has be great. never spend any money at your dealership. He has be great. More

Easy drop off process. I have worked with a couple advisors here and all have been helpful and communicative. Most recently worked with Rob. I appreciate the active communi I have worked with a couple advisors here and all have been helpful and communicative. Most recently worked with Rob. I appreciate the active communication and updates More

Carl Ross is a great customer service rep. always considerate never pushy. I always request him when I take my Pacifica in for service. He deserves a raise or a promotion or both. always considerate never pushy. I always request him when I take my Pacifica in for service. He deserves a raise or a promotion or both. More

Thank you Carl for the great customer service. You were able to put my mind at ease when I brought my Chrysler Pacifica in for service. Your calm demeanor and your ability to put things in persp You were able to put my mind at ease when I brought my Chrysler Pacifica in for service. Your calm demeanor and your ability to put things in perspective ment a lot.. I’m glad to have you and Auto Nation here for my vehicle service! More