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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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July 01, 2022

Detailed evaluation of car before work began. Estimate given not what was given. To my surprise $150.00 less. I was impressed & delighted. Car runs like the day I bought my 10 year old ago You More

by daiseysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor: Carl Ross. The gracious lady who answered the phone
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 01, 2022

My Service Experience at AutoNation Chrysler is always top notch. They know how to take care of their customers in the best way possible. More

by Mskinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed, Nicholas
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

Have been going to this dealership for service on multiple ram trucks through several years and always have a good experience. More

by Frank Martin 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2022

Great service dept. Service intake atea was very clean and bright and the service rep was very courteous and professional. The work was performed well within the time es More

by Flowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future. Take care!

June 30, 2022

Servicing my vehicle at Autonation is always easy going and well done. Carl is an excellent service advisor. More

by S757Captain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl service advisor.
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 30, 2022

Everything took TOO LONG, car was there for over 3 weeks. I called daily for a status, nobody would return my call. People there took a message for the Service Manager to call me back 2 different times, TH More

by TOOLONG
Recommend Dealer
No
Employees Worked With
Prefer not to say
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

June 30, 2022

The service advisor was very unpleasant. everytimi asked a question about my vehicle it was like I was putting him out More

by howardcowboyup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of his name
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon. Take care!

June 30, 2022

Fantastic service and great customer service quick return on phone call and results if needed repairs More

by g.chagolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David F
Jul 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 29, 2022

They were fast and easy to work with. I would definitely recommend others to get their services done with these folks. More

by Robfacundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Abriam are awesome!
Jun 29, 2022 -

Robfacundo responded

Thank you!

June 29, 2022

I brought my Jeep to Autonation 2 months ago because the steering was not right, I was told it needed a certain part and I needed tires and an alignment. The Jeep is under warranty… I paid 1500 for tires an More

by kcmosam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed
Jul 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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