AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Detailed evaluation of car before work began. Estimate given not what was given. To my surprise $150.00 less. I was impressed & delighted. Car runs like the day I bought my 10 year old ago You Estimate given not what was given. To my surprise $150.00 less. I was impressed & delighted. Car runs like the day I bought my 10 year old ago You uphold to high standards & exceptional customer car. Thank you for taking care of my believe Fiat Pop convertible. I love the car and your entire staff. I will recommend you. My next vehicle will be purchased at your beautiful facility that is impeccable clean. Don’t change a thing. Thank you again. More
Great service dept. Service intake atea was very clean and bright and the service rep was very courteous and professional. The work was performed well within the time es Service intake atea was very clean and bright and the service rep was very courteous and professional. The work was performed well within the time estimated. I was in and out in 90 minutes. Very pleased and highly recommend. More
Everything took TOO LONG, car was there for over 3 weeks. I called daily for a status, nobody would return my call. People there took a message for the Service Manager to call me back 2 different times, TH I called daily for a status, nobody would return my call. People there took a message for the Service Manager to call me back 2 different times, THAT DIDN'T HAPPEN. There really is no communication except to tell you what something is going to cost. Also not having a Chrysler part available, are you kidding me. Quite a few people warned me about not going here to Auto Nation due to their service, I should have listened. Also, the corporate Auto Nation customer service site is a black hole as well. More
I brought my Jeep to Autonation 2 months ago because the steering was not right, I was told it needed a certain part and I needed tires and an alignment. The Jeep is under warranty… I paid 1500 for tires an steering was not right, I was told it needed a certain part and I needed tires and an alignment. The Jeep is under warranty… I paid 1500 for tires and an alignment… took the car to Mexico and the steering was still messed up. Brought the car back over two weeks ago and didn’t hear anything.. I drive up there after a week because they don’t return phone calls..and they said .. it needs steering dampers and guess what???? An alignment. BS. I told Ahmed it JUST had an alignment. He made some calls etc… I left , a week later after I called and called and called but they never return phone calls.. so I drive up there again and they said .. we are waiting on the parts and they won’t be in until 7/18. Are you kidding?!?! You have had my car for over two weeks and you’re just now letting me know it’s going to be another 3 weeks! Ridiculous. I told Ahmed I need my car so just call me when the part is in. Yeah right… he won’t call. He never does. More