AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Horrible service department, my car has been there over a month with 3 false "diagnostics" they need to know when to be honest and tell me they don't know what's wrong with the car. Also, they will not cal a month with 3 false "diagnostics" they need to know when to be honest and tell me they don't know what's wrong with the car. Also, they will not call you with updates you have to call them, even if they are "done" with your vehicle they will basically forget about it in the lot. More

Good experience at service department. Nicholas is very professional. Will be better if you can hire more mechanics. Nicholas is very professional. Will be better if you can hire more mechanics. More

Working with Nicholas is always a pleasure. He knows and treats us well each and every time. He’s a rare breed. He knows and treats us well each and every time. He’s a rare breed. More

Took my Jeep for routine service. The checkin process was fast and the service was completed sooner than estimated time given. I was a liitle disappointed they did not wash or vacuum The checkin process was fast and the service was completed sooner than estimated time given. I was a liitle disappointed they did not wash or vacuum before returning ( Ive always had this done at other dealerships) This was my first time using this dealership for service; so, I'm not sure if that is offered. Overall the service was good More

The dealership got me in right away analyzed the problem got the parts ordered and had me on the way the next day. I was towing my 2021 wrangler behind my rv and the transfer case cable broke. We are from F got the parts ordered and had me on the way the next day. I was towing my 2021 wrangler behind my rv and the transfer case cable broke. We are from Florida and the dealership is committed to getting traveller's on the road again asap Thanks Tyler and all the folks in parts and service More

Great job thanks for the attention to detail and the reminding me of service needed to maintain my be Huxley. reminding me of service needed to maintain my be Huxley. More

I have trusted the service I have received at your dealership for over twenty years and will continue to do so, dealership for over twenty years and will continue to do so, More

The dealership is great, like most they are very accommodating as they want you to purchase a vehicle from them. But once you leave you must deal with the service dept. A big thumbs down. Last week accommodating as they want you to purchase a vehicle from them. But once you leave you must deal with the service dept. A big thumbs down. Last week took the 2020 rebel in for an oil change and to look at the driver side visor. The visor was loose from the roof and was hanging, but would stay closed. The service dept. Fix for this was wrap it in duct tape. I have the video. So when we got it back it was completely broke and wrapped in duct tape. So by the time my wife got to the end of the parking drive the tape fell off and the visor fell down make ing a severe safety issue ad it obstructed her sight. As we were headed out of town that same day we didn't have time to take it back to the dealer so I was forced to remove the entire sun visor...major fail as far as I'm concerned. More

Thay are very profesional and nice. The problem with my Dodge was solved at time. Tha k You!!! The problem with my Dodge was solved at time. Tha k You!!! More

Nick was very helpful and sufficient. There was an issue with a car part, and Nick was fast to find the part. Definitely going back! There was an issue with a car part, and Nick was fast to find the part. Definitely going back! More