AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Satisfied with everything except the black greasy goo on the right fender near the hood --- something left there from the technician, I assume. Didn't notice it until after I had returned home from picking the right fender near the hood --- something left there from the technician, I assume. Didn't notice it until after I had returned home from picking up my truck. More

VERY, VERY BAD. I have 14 issues, I called 4 times to talk to the Service Manager with assurances that he would call me back, NO, he did not call. Three of my mai I have 14 issues, I called 4 times to talk to the Service Manager with assurances that he would call me back, NO, he did not call. Three of my main issues are: I feel I was overcharged. When my car was returned to me for a left taillight replacement, the right taillight was not working. Maxwell told me that I could fix it myself. WHAT???? Why didn't the technicians notice it and notify me before my car left their area; I was in the lobby. Plus, the charge for left taillight fix was too much. it's a long story. The mobile messages were also a disaster. Why can't I see my original quotes? I was told they "Disappeared" because the prices change from day to day. I thought a quote was a quote, not, "now you see it, now you don't". I have no interest in returning to this dealer. I will also tell everyone I talk to about this rudeness and experience. I have already notified ABC15 Let Joe Know. Along with them looking into the manner, they have referred me to ADOT where I can make an Automobile Dealer complaint. I'm still very sad, frustrated and disappointed. I hope something can be done and that someone will talk to me about this unfortunate visit. More

I like the system of appointments, that was fast and I was serve in all needs of my vehicle. The waiting area was clean and comfy. Good coffee. was serve in all needs of my vehicle. The waiting area was clean and comfy. Good coffee. More

Let me say that professionalism is the least you will get here. This team was polite, professional and attentive to my needs and their work. Max in particular went above and beyond all expectations. I will b here. This team was polite, professional and attentive to my needs and their work. Max in particular went above and beyond all expectations. I will be going back for anything else I need in the future. More

We ran into an issue initially with this service appointment but Abrian, the Service Manager, resolved the issue and even picked up the vehicle when a second appointment was necessary. appointment but Abrian, the Service Manager, resolved the issue and even picked up the vehicle when a second appointment was necessary. More

Great service advisor. Got me in and done. Let me know what was suggested and was very thorough. Got me in and done. Let me know what was suggested and was very thorough. More

I have always received excellent service each and every time wether routine or unscheduled maintenance time wether routine or unscheduled maintenance More

Both the sales person (Naomi) and service manager (Maxwell) were a pure delight to work with. The personal contact and 'go out of the way and beyond' to get things done was nothing short of impressi (Maxwell) were a pure delight to work with. The personal contact and 'go out of the way and beyond' to get things done was nothing short of impressive. I appreciated the facetime call to personally show me the repairs to the vehicle and get my approval on the proposed work. Maxwell's knowledge of my 'new to me' Ram 2500 was impressive and went a long way to provide me with a comfortable feeling in my purchase with Naomi. More

Great customer service attention to detail. Lamar treated me with respect and answered all my questions because of his professionalism and understanding. I will come back Thanks again! Lamar treated me with respect and answered all my questions because of his professionalism and understanding. I will come back Thanks again! More

The service was timely and caring. The service associate came and spoke with me a number of times. I will certainly be back for more service and another purchase as well. I have this W The service associate came and spoke with me a number of times. I will certainly be back for more service and another purchase as well. I have this Wrangler and the Cherokee that I purchased from you. 😊 The nex screen won’t let me enter anything in the blank cell. What is it with your application? More