AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Max was our serviceman. He really went to bat for us getting Chrysler to back up a repair done a year ago that broke again. He was great! Give that man a raise! He really went to bat for us getting Chrysler to back up a repair done a year ago that broke again. He was great! Give that man a raise! More
Work was completed in a timely manor. Service advisor, Nicholas Thomas, was polite. Upon reviewing the multi-point inspection report I noticed there were several issues marked 'will nee Service advisor, Nicholas Thomas, was polite. Upon reviewing the multi-point inspection report I noticed there were several issues marked 'will need future attention' and one indicating that it required immediate attention that were never brought to my attention or addressed. WHY? On the other hand a service with no indication of need aside from mileage was brought up. Again, WHY? More
Do not go here! I made an appointment in person a week in advance! The guy on my date of the appointment showed up 33 minutes late! In addition to that he doesn’t bo I made an appointment in person a week in advance! The guy on my date of the appointment showed up 33 minutes late! In addition to that he doesn’t bother to hook up my car to an instrumentation and says to the person handling my case tell her we need it for 5-6 hours to diagnose! Red flag! I’m not kidding you when i tell you that my oil change with filters was $225.00! That’sa bit pricey for the customer service I received! No rentals were offered they do not do that nor do they network with any agency that would give a person a rental so your forced to have to make your own arrangements! Listen your time is worth more. They sell you these cars with extended warranties but they don’t honor their end of the deal. Creating more work for you to do. Any other dealership arranges travel to and from if they don’t have rentals. If they do have rentals they set it all up for you. Autonation sux is the short story here!!! Do not go here if at all possible. What a headache. The lack of responsibility is astounding! I’m guessing the mechanic that told me without hooking up my car to instrumentation must be psychic because he’s sure you all need it for 5-6 hours to diagnose and possibly 5-6 days to fix but not to worry it’s all under warranty! Except you don’t offer rides or arrange car rentals! You guys need to do better period. More