AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Coming to this auto shop you experience very poor communication skills & lack of time efficiency. I’ve being taking my car to this auto shop for a while & usually it’s not that bad but not a perfect communication skills & lack of time efficiency. I’ve being taking my car to this auto shop for a while & usually it’s not that bad but not a perfect experience either but this last time was horrible so I will make it my last. Thank you! More

Guy my service tech did an outstanding job getting my 2021 Dodge Ram 1500 serviced 2021 Dodge Ram 1500 serviced More

Appointment service started on time and finished in reasonable time. Service writer very attentive with follow up. reasonable time. Service writer very attentive with follow up. More

Everything the day of was great, however, I have tried to call the service line several times since the day of service, and no one answers the phone. The only way I can get a live person is by calling the ma call the service line several times since the day of service, and no one answers the phone. The only way I can get a live person is by calling the main line. I have left 2 messages with the person who answered asking that my service advisor (gave his name) please call me back as I have to return for service they were unable to do the day I was there, and I have a question about it, but have not received a call back. They had the part I needed, a water channel, there the day of my appointment, but I was told that the person that installs them was not there that day. This was a Monday, so I simply need to know if I return on a Monday as this is the best day of the week for me to work around my work schedule, if the water channel person will be there. More

Awesome experience everyone was very helpful and understanding they did a great job with my vehicle understanding they did a great job with my vehicle More

Friendly staff. Work was done well and quickly. I will continue to have my vehicle serviced here. Work was done well and quickly. I will continue to have my vehicle serviced here. More

I am very pleased with the service I received from Auto Nation. My vehicle was at another dealership for 2 months with a transmission problem that they were unable to repair. I called Auto Nation service a Nation. My vehicle was at another dealership for 2 months with a transmission problem that they were unable to repair. I called Auto Nation service and explained my situation. I expressed how frustrated and disappointed I was with my previous experience . Guy was my service advisor and he assured me the technicians here are highly qualified and will identify the problem. Within 3 days I was back on the road. This has made my experience here amazing… More

Been a customer for years. Service is great, Nicholas is an asset to this service team Service is great, Nicholas is an asset to this service team More

Everything was done very quickly and efficiently. Very happy with the tech and manager who I dealt with. I was happy with the work, and very happy with the price which I thought was quite reasonable. Very happy with the tech and manager who I dealt with. I was happy with the work, and very happy with the price which I thought was quite reasonable. More

Robert B. was in close contact all day while our vehicle was in service. Friendly, personable and timely with updates, Robert stayed late so I could retrieve was in close contact all day while our vehicle was in service. Friendly, personable and timely with updates, Robert stayed late so I could retrieve our vehicle. As a first-time customer, he took time to keep me advised throughout the day. The AutoNation store phone tree is a never-ending recycle where anyone picking up an incoming call rarely happens. Robert must be aware of this, because he provided his cell number for contact. Well done Robert and thank you very much. More