Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Sort by
November 26, 2022

Service was great! Car. Was very clean on delivery. They got us out of there in good time. More

by bodyinmotion.llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanas
Report | Print
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Service advisor and crew went above and beyond. I had expected to be there several hours waiting for the work to be done, and was on my way in around an hour. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
Report | Print
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2022

Great customer service. Loved working with Nick Thomas. Very helpful and willing to go the extra mile to ensure we were taken care of promptly. More

by bill297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
Report | Print
Nov 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

My service advisor, Nicholas, was pleasant, keep me informed, and explained things to me. I really liked being informed of everything in a timely manner. More

by Whens35468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, thank you for your kind review; we are happy to pass along your comments to Nicholas here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! If you ever need help, just give us a call. Happy motoring!

Nov 23, 2022 -

Whens35468 responded

My check engine came on AGAIN, less than 3 weeks after the first repair. Service stated they needed to order a part and it should be in either Monday, Nov. 21, or Tuesday, November 23. Today is Wednesday and still no communication about my 'car part'. I even texted last evening before the service department closed. This is discouraging since my car needs an emissions test before Dec. 10 for me to renew my tags. Whatever happened to the courtesy rental cars? I certainly miss the service as it were, from 3 years ago. However, even 3 years ago there were rarely any 'call-backs' whenever I left a message. Indeed, this, in my opinion, is very poor customer service and perhaps a 'meeting of the minds' needs to take place!!!!! Both my email and phone number are on file in the Service Department. Respectfully, Carol Hensell Owner of a 2013 Dodge Dart

November 17, 2022

quick service, in and out in 2 days, even though they had to order parts for the repair. Pleasant to work with. Kept me informed of the process and progress More

by jsmetana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

November 16, 2022

They were helpful but getting in touch with the repair people to get a status on my car was horrible. I left 3 messages before anyone responded. More

by kathrynmaysnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Nicholas
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 15, 2022

Was in and out before I knew it! Max was who I worked with - he's the guy who services my fathers truck. Will be working with him from now on - both me and my father recommend him! More

by demaskenosevarthos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

November 14, 2022

The service manager I worked with was, Robert B. , which I am very thankful! He explained very well of the repairs needed and why. Plus, he gave my vehicle a free detail, which made my vehicle look u More

by Violet Squad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert B
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Violet, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 14, 2022

Guy was just awesome. Great service, great attention and ver happy with the results, thanks More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 14, 2022

The technician that helped me was Guy and I’ve never been to a dealership with a technician so nice and genuine. He quickly knew what was wrong with my car and helped me get back on the road quickly. More

by libanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Libanez, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Feel free to stop by if you ever need any more help.

1
...
25
26
27
...
85