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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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February 18, 2023

Was very unhappy. I was told it would take an hour to an hour and a half. 3 hours later my car was sitting out there and no one told me it was finished. More

by Asanch8387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2825 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 17, 2023

Excellent service. Every one was very congenial snd helpful. Waiting area is great. Thank Yiu More

by ksandness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 17, 2023 -

ksandness responded

Our experience was good excellent. Nice waiting room & great communication.

February 16, 2023

Carl is the best. He took care of everything. All is good to travel now More

by a.garcia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 10, 2023

Service was slammed. They claimed normal response was 24 to 48 hours, but would take 3 to 4 days. Actually took eight days before I got any service quote on transmissio More

by hoogendykm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Palm
Feb 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

February 09, 2023

I appreciate the faster service for the oil changes. I would like to start seeing the summary of any future maintenance that is recommended. We used to get these a few years ago More

by loryn.luckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember his name. Young guy with glasses.
Feb 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future. Take care!

February 07, 2023

My car technician Nicholas Thomas does an amazing job. He is always very thorough and gets my car fixed. More

by nkrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Feb 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nicholas here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Drive safe, and we'll see you on the road.

February 03, 2023

Great customer service, very detailed with what needed to be looked at and recommendations for replacement parts. Overall 10/10! More

by Jayradd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

My go to for service issues. I Like working with staff. Will continue to use them in the future. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Feb 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Drive safe, and we'll see you on the road.

January 28, 2023

Max, your the best ! His team diagnosed the problem, accurately quoted the problem, acquired the parts needed, and made, what I considered, some major repairs in a timely More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dalrymple
Feb 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Joel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 27, 2023

Max was very professional and kept us informed throughout the service of our vehicle. The repairs were completed in a timely manner and the vehicle drives great! More

by Boxer pal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jan 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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