AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

I had a 10:00 AM appointment. I was on time possibly even a few minutes early. I asked the tech how long it would take as I didn't have anyone to pick me up unless a rental car wa I was on time possibly even a few minutes early. I asked the tech how long it would take as I didn't have anyone to pick me up unless a rental car was available. He said he could get me an Uber but only if the distance I was going to was only 12 miles away - it was not. He said the repair time was about 20 minutes but could take longer depending on how busy they were - they were not busy that I could see - very few cards. It took almost two hours for there repair. When I asked about my car I was told it was just waiting for a wash. The wash took at least 30 minutes from the time I asked. The service tech said here is your car - it was not my car. I said "that is not mine" and he said - oh yours is still being washed (really??!!) Very very disappointing. More

Thei4 service department doesn't return calls and work was substandard. They have gone downhill. Really sad. was substandard. They have gone downhill. Really sad. More

We had a recall replacement of a passenger airbag on n/c warranty needed on our Chrysler 300 SRT8. We had asked Nicholas to be careful with our car, no car wash & please avoid door marks as it is one of 268 warranty needed on our Chrysler 300 SRT8. We had asked Nicholas to be careful with our car, no car wash & please avoid door marks as it is one of 268 built. Nicholas our advisor was very good to deal with bringing it in and picking our car up. The mechanic who worked on our car must have been good as well and left no signs of the work that had been done. Thank you. More

Nate was so helpful and courteous. He made sure I was well informed from the start. I appreciate him being such a great employee. He made sure I was well informed from the start. I appreciate him being such a great employee. More

Recently had my Grand Cherokee serviced and Markus took fantastic care of me. I had a very pleasant experience waiting for the work to be completed and it everything was well taken care of with my Jeep. fantastic care of me. I had a very pleasant experience waiting for the work to be completed and it everything was well taken care of with my Jeep. More

Service coordinator was extremely prompt, attentive, and responsive to my needs and time constraints. Now you have at least fifteen words. What a stupid and arbitrary requirement for this field. responsive to my needs and time constraints. Now you have at least fifteen words. What a stupid and arbitrary requirement for this field. More

The prosses was easy, excellent service from start to finsh. From setting up appointment, being met as soon as I arrived, picking up my car after service, simply excellent experience. finsh. From setting up appointment, being met as soon as I arrived, picking up my car after service, simply excellent experience. More

All of my Chrysler Pacifica Hybrid service has been handled by Carl and the Autonation team. Appointments are easy, service well explained, waiting area is comfortable and my van is in great shape. handled by Carl and the Autonation team. Appointments are easy, service well explained, waiting area is comfortable and my van is in great shape. More

I bought my Titan Platinum Reserve last fall, I couldn't have better service, I returned for service 🐕‍🦺 again last week, great people to work with have better service, I returned for service 🐕‍🦺 again last week, great people to work with More

Carl has been the best advisor, he is always nice and pleasant to work with, always up front about everything. Thanks for your hard work Carl. I appreciate you. pleasant to work with, always up front about everything. Thanks for your hard work Carl. I appreciate you. More