AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Mia is a great addition to your customer service team. I arrived at the dealership for an oil change without an appointment, and she was able to not only fit me in, but had my truck ready and washed in 9 I arrived at the dealership for an oil change without an appointment, and she was able to not only fit me in, but had my truck ready and washed in 90 minutes. More

AutoNation provided excellent service during my recent visit. The staff was friendly, knowledgeable, and efficient. I highly recommend their service department. Special thanks to Carl and Mia visit. The staff was friendly, knowledgeable, and efficient. I highly recommend their service department. Special thanks to Carl and Mia More

I took my Jeep Wrangler for routine oil change and received excellent customer service from Nick and team per usual. received excellent customer service from Nick and team per usual. More

Excellent service delivered by Nicholas Thomas and the repair staff on a substantial repair on my vehicle. repair staff on a substantial repair on my vehicle. More

The side window wouldn’t roll up in my Fiat. Jason arranged for a Lyft ride home after I dropped off the car. I was pleasantly surprised when he called to say it was repaired & ready for pickup. Jason arranged for a Lyft ride home after I dropped off the car. I was pleasantly surprised when he called to say it was repaired & ready for pickup. I have the extended warranty so it only cost $100. I asked Jason when it expires. He said “Never!” Thank you to all the fine professionals at AutoNation service dept. for fixing my little car. More

I made an appointment to have my jeep serviced with Jason for Friday, May 19th at 7:30 am. After pulling into the service area, I was told they would have Jason out to meet with me. After waiting for 5 min for Friday, May 19th at 7:30 am. After pulling into the service area, I was told they would have Jason out to meet with me. After waiting for 5 minutes, no Jason. I was then told that Jason was in a meeting with his manager and would be out to meet with me soon. After another 5 minutes another attendant came by and took my keys and said I would get a call by the end of the day. NO CALL. On saturday morning I received a call advising that they would not be able to get to my vehicle for at least a week. I was originally told that it could take a day or two, not a week. I then informed them that I was coming down immediately to pick up my vehicle. When I got to the dealership, my vehicle was out front, keys in the ignition, no one came out to greet me or apologize for the mix up. I also noticed a person standing around, not an employee, that could have easily driven off with the my vehicle. This was the worst experience ever and I will never use this dealership for any reason nor will any of my family members. More

FINALLY A SERVICE ADVISOR WORTH KEEPING AND GOING BACK TO THANKS JASON SMITH I WOULD RECOMMEND HIM TO EVERYBODY THANKS JASON SMITH I WOULD RECOMMEND HIM TO EVERYBODY More

When I first bought the car two years ago I wasn’t really happy with my purchase but due to the service department I’ve gained to love and be truly happy with my car. Carl in the service department has alway happy with my purchase but due to the service department I’ve gained to love and be truly happy with my car. Carl in the service department has always been honest he understands money can be a problem and helps out. He knows when it comes to cars I know what I’m talking about and doesn’t lie to me and seeing how the showroom has gone through a whole remodel it makes everything look as a dodge dealership should in the end things have gotten better and will definitely continue to buy vehicles and get work done on them in the future More

Carl the Service advisor I had for my for my appointment was very courteous, polite, and pleasant was very courteous, polite, and pleasant More

Great service experience. Scheduled appointment and I was in and out in the time frame expected for my service. Important on a Saturday morning. Thanks Tina and service tea Scheduled appointment and I was in and out in the time frame expected for my service. Important on a Saturday morning. Thanks Tina and service team More