AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
To begin with, when I booked an appointment to service my Jeep, the service was not booked as one of the free services I was offered when I purchased the car, but as a service I had to pay for. Fixed that my Jeep, the service was not booked as one of the free services I was offered when I purchased the car, but as a service I had to pay for. Fixed that myself. When I went to the dealership, they tried to up-sell me on an additional service, which is nowhere to be found on the Jeep recommended services for a car that had less than 15 000 miles on it at the time. Thankfully I know cars, and did not buy what they offered. Then left my car and waited a whole day for an oil change! Noone called me when the car was ready and I had to call to ask when I can pick it up. When I drove the car home, I noticed it was leaking oil on my garage floor. Not sure how they changed the oil, if they used the right ring, if they failed to clean after the oil was changed but the result was that my garage floor now has a huge oil stain thanks to the professionalism of those guys. Three stars, just because their GM is cool and nice and deserves 5 stars. Service gets 1 star, and that averages out to 3. More
Excelent service,and a fun experience the lyft ride was of great convience and certainly highly appreciated’. My service advisor Jason Smith was very helpful , kind and very attentive ,I highly recommend of great convience and certainly highly appreciated’. My service advisor Jason Smith was very helpful , kind and very attentive ,I highly recommend auto nation. Thanks for the wonderful ,service and experience I look forward to my next visit, respectfully Crystal.M More
Quick to greet you. Service Advisor was friendly and professional. Work was done on time as promised and car was washed before return. Service Advisor was friendly and professional. Work was done on time as promised and car was washed before return. More