AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix

Friendly but overload with customers need more advisors. Got vehicle back same day so happy Got vehicle back same day so happy More

I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After hav the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After having my vehicle there for two weeks and did nothing. I had to have it towed to another dealer and they had it repaired in two days. Worst service I have ever had. And I am 62 years old More

Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! fixed quickly. He is very friendly and personable. I will be back! More

Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was no greeting or introduction. I had to ask his name and he was lacking professionalism and warmth. 2. After finalizing a deal and letting them know I would bring in a check for the purchase. The process still took almost 4 hours to complete. When paying cash, you would think that this process could be expedited or completed in a more timely fashion. 3. The salesperson had the truck detailed which took almost 2 hours and it didn't come back any better than it was on the lot. There is still adhesive residue on the back windows that was never removed. The salesperson never went through the features or walk around of the vehicle with me to see if there were issues or go through any special features. 4. I received an email almost a week later sayin there is additional paperwork to be signed for the deal. 5. They did not fill up the DEF for the truck, after 1200 miles it says it was low and needed to be refilled. 6. I cannot all of the sudden reach the salesperson and get no responses. More

Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. Carl was very courteous and informative about the issues our vehicle had. More

Every one involved helping me buy my wife a car was so wonderful I ended up buying myself a new truck too. Great job guys! Josh my sales representative answered all my questions and was so knowledgeable a wonderful I ended up buying myself a new truck too. Great job guys! Josh my sales representative answered all my questions and was so knowledgeable about everything. A+ CUSTOMER SERVICE! More

My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made appointment to have it fixed. The service rep I'll give a 10 while the mechanic deserves a 2 More

Everything was great until it came to the hard sell on the extended warranty by the financial services person. . the extended warranty by the financial services person. . More

AutoNation could not be a worse company, I had a horrible sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service items like a diagnostic test take 2 weeks. So you leave the car at the dealer for 2 weeks and they are so great to you they rent you a car. What a joke, I feel sorry for anyone who buys a car from this clown show. Buy from a reputable dealer, do not buy from AutoNation. I traded my car in last weekend because of this. More

The service was great. Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the team in performing their jobs. More