Valencia Chrysler Dodge Jeep Ram - Service Center

Great service! I was able to make a service appointment easily over the phone. The day of my appointment, Cindy checked me in and gave me an estimated time of when I was able to make a service appointment easily over the phone. The day of my appointment, Cindy checked me in and gave me an estimated time of when my car would be ready. About an hour later my service was done, my Jeep was washed, and was given my report. Overall great service, I would recommend this dealership. More

Easy to schedule service online and get my needs met. Thank you Auto Nation Chrysler Dodge Jeep Ram of Valencia. Thank you Auto Nation Chrysler Dodge Jeep Ram of Valencia. More

Excellent service thanks for everything I appreciate the hard work it means a lot to me hard work it means a lot to me More

Well kept and very friendly environment. Friendly advisors and helpful staff all the way around Friendly advisors and helpful staff all the way around More

We had a good amount of work done. It seems to have been very well, the car is running much better than before. It seems to have been very well, the car is running much better than before. More

Bad. ... toke my car for radiator replacement toke them almost a month to fix it when they said your car is ready to be pick up i whent to pick it up 3 hrs ... toke my car for radiator replacement toke them almost a month to fix it when they said your car is ready to be pick up i whent to pick it up 3 hrs later they told me we didn't have a chance to run it through the car wash do you want to wait another 15 minutes. I said no thanks, drove back home 2 hrs away to find out there was a missing parts call them back they suppose to call me right away NOTHING hugo Salazar ca me back Saturday morning suppose to call me back Saturday NOTHING i have to call him back Monday (today) no solution waiting for his call More

The staff was very helpful. My vehicle was ready within 2 hours of dropping it off. My vehicle was ready within 2 hours of dropping it off. More

ARIANA very professional and knowledgeable on the product great asset to the company and corporate great asset to the company and corporate More

End result was good. But after taking truck in for recall, I was told recall parts needed to be changed and parts had to be ordered. A month later no call or notice from But after taking truck in for recall, I was told recall parts needed to be changed and parts had to be ordered. A month later no call or notice from dealership telling me parts were in. When I called to find out the status of the parts, I was told they were in. Next step was to schedule appointment for recall work to be done, someone entered into database that recall work was complete. So, after explaining that it actually hadn't, I was able to schedule, and work was completed. Everything seems to be fine now. Overall, I'm satisfied they just need to get better at communication with each other and customers. More