Valencia Chrysler Dodge Jeep Ram - Service Center

Even with an appointment they took more 24 to even look at my car and then I asked if I were to bring back it would 5 days with no loaner or rental car. Who has that kind of time or a spare car just sitti at my car and then I asked if I were to bring back it would 5 days with no loaner or rental car. Who has that kind of time or a spare car just sitting around. That is the kind service and time you can expect at this dealership. More

Second time at AutoNation in Valencia. Always great customer service and we have not had any issues. Very corteous and professional staff. Always great customer service and we have not had any issues. Very corteous and professional staff. More

Jordan helped us with the recalls on our Dodge Ram 1500 and everything went very smoothly and I had my truck back in no time almost. and everything went very smoothly and I had my truck back in no time almost. More

Great service, nice atmosphere and service, very happy with your company I will always return for the maintenance of my car. with your company I will always return for the maintenance of my car. More

Check-in was super easy and everyone was so nice and helpful. The car was immaculate and I was notified of every step. helpful. The car was immaculate and I was notified of every step. More

Very difficult to get an appointment for any service. Service people do not return calls. Difficult to find out what is happening with your vehicle. I had to call service manager to get any help. My car Service people do not return calls. Difficult to find out what is happening with your vehicle. I had to call service manager to get any help. My car is still there. It’s almost been 1 month More

Great experience but, all of the issues were not completed. Service rep. was very informative. completed. Service rep. was very informative. More

Ariana was my service writer and she was courteous and very helpful. She also helped resolve service issues my Jeep was experiencing. I would recommend this dealership because of her exceptional service. very helpful. She also helped resolve service issues my Jeep was experiencing. I would recommend this dealership because of her exceptional service. Thanks More

Second service visit and still terrible. 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month i 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month in advance, they had to order parts. So now I get to waste another 3-4 hours. They never even bothered to let me know it was done. I had to call them. Also needed my tire size programmed. They want $200 to connect the computer. They perform the same task when I show up to download my vehicle info. They intentionally lock users out of the system so they can extort $200 from them for a simple task like changing the tire size. On the "upside" if I were willing to pay 3-4x retail price and buy my tires from the dealer, they'd do this update for free. I wonder why people hate going to the dealer for service? More

I dropped my car off for a typical service check. Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received a video of a mechanic checking my tires and brakes, which were both good. Shortly after that I received a text message from Jordan telling me my car was done. I had a little wait once I got there to wait for my car wash, but I was so happy to get my car washed again, it was worth the wait. More