AutoNation Chrysler Dodge Jeep Ram Valencia

This dealership was amazing. Definitely waited for me and were patient about making up my mind. Best dealership experience I have dealt with. Definitely waited for me and were patient about making up my mind. Best dealership experience I have dealt with. More

I got a great deal from a great dealership and it was right in SCV so I didn't have to travel anywhere. They had the specific Jeep Gladiator I was looking for when no other dealership had it. Give them right in SCV so I didn't have to travel anywhere. They had the specific Jeep Gladiator I was looking for when no other dealership had it. Give them a shot, I know you won't regret it because I don't. More

Good dealership and honest people, the automatic call just needs work since it hangs up when you’re trying to get transferred. But the dealer has real honest people that don’t want to make a quick buck t just needs work since it hangs up when you’re trying to get transferred. But the dealer has real honest people that don’t want to make a quick buck they are sincere with you. More

very quick thought i was going to be there a long time, very nice people working there very nice people working there More

Pricing of the vehicle I purchased was extremely competitive and James was great to work with! competitive and James was great to work with! More

The team worked very hard to get my deal on my new truck. I appreciate the team work and dedication to customer service I appreciate the team work and dedication to customer service More

Went in on a Costco referral and drove away with a new Jeep! Easy to buy the car and super support so far. Jeep! Easy to buy the car and super support so far. More

Krista and Adriana were very helpful and courteous. I do have one complaint. I called the service department several times to check the status of my vehicle as the agreed upon completion time was p I do have one complaint. I called the service department several times to check the status of my vehicle as the agreed upon completion time was past due. Not far past due. Still within reason but I was leaving town and I otherwise would not be able to pick it up. I tried several several times and was put on hold for 15-20 minutes a couple times and finally hung up. Or no one would answer at all. Finally I called the sales department and someone answered on the first ring. I explained my frustration, was transferred, and again a long hold with no answer. My previous service experience could not have been any better, and because of Krista and Adriana’s great attitude’s, I’m still leaving a full star review. Maybe a couple people called in sick a couple days at that time. Maybe they were unexpectedly unusually busy at that time. Or maybe management is failing to properly staff the department in an attempt to achieve a higher income margin at the customer’s expense which would be a bummer. Either way when you have a partially unsatisfactory experience but other great experiences I think it’s fair to give the benefit of the doubt. I do still highly recommend this dealership as their service was far better than others that I have dealt with. More

The worst customer service! I have a new 2023 Jeep grand Cherokee! Check engine is working on, transmission issues, suspension issues and the worst of all is the speedometer bei I have a new 2023 Jeep grand Cherokee! Check engine is working on, transmission issues, suspension issues and the worst of all is the speedometer being stuck at reverse 2 miles per hour. This a major safety concern! The service manager did not care and say he was slammed and to try other dealers. I mentioned my family that I drive around and did not make an effort to get it checked out. The soonest they offered was December. I left my jeep for an oil change and Cesar the maintenance worker put so much stress on the emergency break that he did not know out to take it off (witnessed by another employee) Cesar the maintenance worker also closed and opened my liftgate 8 times but stress on the lift supports closing it half way and opening it. Blaming it on my key not work as he got out of the vehicle, I then demonstrated it to the other employee and he apologized.. They didn’t complete a vehicle update or a recall ! DO NOT TRUST THIS DEALER! More

I was so impressed with Hugo the service advisor. He took the time to arrange for pick up and delivery, he kept me posted at all times of any changes or updates to the service. His communication skil He took the time to arrange for pick up and delivery, he kept me posted at all times of any changes or updates to the service. His communication skills were outstanding and his commitment to customer service was excellent. He explained the billing and explained in detail those areas of the truck that need further attention. Autonation is lucky to have him. More