AutoNation Chrysler Dodge Jeep Ram Valencia

Came in for service and some minor warranty work on my entertainment system. The system is still not fixed properly. Hard to get an appointment and they are a little slow on the service. entertainment system. The system is still not fixed properly. Hard to get an appointment and they are a little slow on the service. More

Highly Recommend I’ve purchased many cars over the years Chris is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with ca Chris is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Chris to buy your next vehicle! More

One of the best dealerships to take your vehicle for service, very professional advisers that even give me a courtesy ride back to pick up my vehicle!! service, very professional advisers that even give me a courtesy ride back to pick up my vehicle!! More

Very easy process from start to finish. Welcoming staff and look forward to the building upgrades being completed Welcoming staff and look forward to the building upgrades being completed More

Hugo was my service advisor and did a great job. He was upfront with the time it would take to make repairs and communicated throughout the process. A+ service. He was upfront with the time it would take to make repairs and communicated throughout the process. A+ service. More

Jordan always takes care of my Jeep needs. Great service as always. He ordered an auxiliary battery for my Jeep Great service as always. He ordered an auxiliary battery for my Jeep More

Well this visit was not as pleasant as previous visits. Service was supposed to set me up with a car from Enterprise to meet me at work. It never showed up, I ended up walking to the dealership thankfully Service was supposed to set me up with a car from Enterprise to meet me at work. It never showed up, I ended up walking to the dealership thankfully it was just three or four miles from work. I had to leave my vehicle overnight for repairs. The next day I did not receive a call from the service department to let me know the status of my vehicle. I tried to reach out to the service advisor, turns out he had the day off. Mean while I'm without a vehicle. Very unsatisfied with the dealership service on this visit. More

Ariana was a pleasure to work with. She took care of all my requests for my service appointment. I asked for my car not to be washed and she made sure it didn't get washed. She took care of all my requests for my service appointment. I asked for my car not to be washed and she made sure it didn't get washed. More

My service advisor was spot on with every detail of the reasons I was there, explained each recall and what was about to take place. Mike the service tech’s video of my truck as he walk around and covered reasons I was there, explained each recall and what was about to take place. Mike the service tech’s video of my truck as he walk around and covered each detail was amazing, confirmed my feelings about how proud I am of my truck. More

Poor communication; Hugo was pleasant initially, however when we came to get the car, he would not admit to neglecting to let us know the time frame. No response to voicemails, texts Phone numbers given a when we came to get the car, he would not admit to neglecting to let us know the time frame. No response to voicemails, texts Phone numbers given are actually a service, not direct contact with the Valencia service department. Held car for over 6 hrs; still “in line.” Said it would take 2-3 days for diagnostic?!? We retrieved our car with NO work done, and replaced the battery ourselves. More