AutoNation Chrysler Dodge Jeep Ram Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had one of the best experiences with a dealer when I I visited here. Ariana knew exactly what we needed and was able to get our truck fixed and back to us quickly. visited here. Ariana knew exactly what we needed and was able to get our truck fixed and back to us quickly. More
I always have a good experience at the dealership. Customer service is always welcoming and accommodating. Employees are well- groomed and provide a positive attitude. The property is well kept and pr Customer service is always welcoming and accommodating. Employees are well- groomed and provide a positive attitude. The property is well kept and presentable. Shuttle service is always appreciated and available. Calling to schedule appointments are quick and easy. I couldn't ask for better service. More
I was ignored when I pulled up. In the past someone would meet me at my car and offer assistance. This time a service advisor was helping another customer, he looked at me and nev In the past someone would meet me at my car and offer assistance. This time a service advisor was helping another customer, he looked at me and never acknowledged me. He then walked into the building and never came back. There were at least three other service advisors sitting behind desks with no customers. I asked a young lady with long black hair and high heels what should I do and her reply was not friendly, she didn't smile, she looked annoyed that I asked her a question. I then asked a tall gentleman and at least he didn't seem annoyed but neither one could tell me what the procedure was to get help. I have never had to get out of my car and look for help. Please tell me what to do! Do I sit and wait in my car or go interrupt advisors sitting behind their desk with no customers. Poor customer service on check in. After I finally got help, everything was ok. More
WORST CUST. SERVICE EVER Promised call backs, never happened. Made appointment only to be told car has not been touched 4 days later. Mgr says "that's just the SERVICE EVER Promised call backs, never happened. Made appointment only to be told car has not been touched 4 days later. Mgr says "that's just the way it is" Never going back. More
From start to finish, went online to check availability, got a quick call from James, set up appointment for same day delivery. Met with the manager Kimberly who was helpful friendly and transparent. Discus got a quick call from James, set up appointment for same day delivery. Met with the manager Kimberly who was helpful friendly and transparent. Discussed numbers. Went to Finance. Got protection for windshield and wheel and tire with cosmetics. Left home happy woth this pleasant buying experience.. More
Ariana and the team has through the many years always taken the very most best care of my family and our many cars. We've been impressed and seems the nice surprises abound with every visit. As I've alwa taken the very most best care of my family and our many cars. We've been impressed and seems the nice surprises abound with every visit. As I've always said, Ariana and her team make every service a great experience! Thank you! More