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AutoNation Chrysler Dodge Jeep Ram Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.4
777 Reviews
If you're shopping for a Chrysler, Dodge, Jeep, or RAM in the North LA area, be sure to visit AutoNation Chrysler Dodge Jeep Ram Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used CDJR vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located just off Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Chrysler, Dodge, Jeep, or RAM, or are a longtime owner, our team at AutoNation Chrysler Dodge Jeep Ram Valencia is here for you!
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23820 Creekside Road

Valencia, CA

91355

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Showing 777 reviews

January 23, 2023

We took our car on 11/28 because we broke down. We didn’t get it backed until 1/17 after the service manager Dennis told us it would only be 2 weeks. We could never get a hold of our service adviso More

by Teresa Barragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariana
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Jan 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Teresa, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 23, 2023

I was able the make an appointment online and got my truck back the same day. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jan 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Nick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Great customer service. . upon arrival you are greeted with a friendly smile. The team members are all knowledgeable. Clean waiting area. There is good coffee while waiting f More

by ekotoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Always friendly and helpful. I always have a great experience. I will continue to come back. More

by gentlelife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
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Jan 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk . Safe travels!

January 22, 2023

My service advisor answered all my questions and concerns. I would highly recommend anyone to go to them for any concern with the vehicle. More

by Viankasalazar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo and Eduardo
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Jan 22, 2023 -

Viankasalazar14 responded

Just want to give a big thanks to my service advisor Hugo and Eduardo. Made the process smooth and answered all my questions and concerns.

January 21, 2023

All problems that I bring them come to some solution. That is critical. Low pressure and very flexible and helpful. More

by cwood1252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jan 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

January 19, 2023

they are very attentive and make sure your problem is solved and you are happy. More

by rmonstein
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 18, 2023

Great customer service! Worked with the deal I wanted! We’re quick and easy to get me out! More

by cristian herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gomez
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Jan 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello Cristian, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 17, 2023

This service department is understaffed, and turnaround is slow. Expect to wait a long time, up to 3 hours for an oil change. Mechanics are average compared to other repair shops. Rarely will the service More

by jeepster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy
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Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 379-7709. We hope to hear from you.

January 17, 2023

Friendly, no pressure, professional, knowledgeable about their vehicle, concerned with customer desires, courteous and helpful. These were just a few honest words to describe my recent experience at Auto Na More

by mzshopper58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al, Tony, Mark
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Jan 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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