
AutoNation Chrysler Dodge Jeep Ram Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Customer service was perfectly fine. Being notified about when my car would be ready would have been preferred, but I could tell they were backed up with other vehicles. The only negat Being notified about when my car would be ready would have been preferred, but I could tell they were backed up with other vehicles. The only negative was the potential cost I was given was different than what ended up being the case- which was a pure labor charge. I felt pressured into paying more for for an issue that was a simple software update. What I was charged for was 100% labor. I get the sense that is the management goal of this dealership- always aim to make a little more off each customer. Again, decently friendly service, but had I known I was going to be paying out almost about 250$ at the end of the day, I would have shopped around. More
The service we experienced was very poor. We had an appointment and yet we waited four hours for or service when we were told it would take only two. We had an appointment and yet we waited four hours for or service when we were told it would take only two. More
On time, courteous and polite. Sends out emails to me to confirm my appointment. The work on my truck is shown in a video which I love to watch. Very organized. Sends out emails to me to confirm my appointment. The work on my truck is shown in a video which I love to watch. Very organized. More
Excellent customer service. Dealership Service advisor took great care of my repair needs. They work hard to do their best to get the service taken care of. Dealership Service advisor took great care of my repair needs. They work hard to do their best to get the service taken care of. More
From start to finish, it was a great experience. Set up the appointment automatically with the ability to change if did not fit my schedule. Quick check-in, gave me a ride home, updates with Video Set up the appointment automatically with the ability to change if did not fit my schedule. Quick check-in, gave me a ride home, updates with Video on the service and recommendations. Washed my car and returned it. Even helped me spec some upgrades for my wifes Jeep while there. More
The people that work here really go out the way to do their best to make sure you understand your contract and make sure that your car or truck is in order their best to make sure you understand your contract and make sure that your car or truck is in order More