AutoNation Chrysler Dodge Jeep Ram Valencia

Cindy from service was very helpful and exampled everything that was getting done to my car . everything that was getting done to my car . More

From the moment I entered to the second I drove away with my new Ram 1500, the entire dealership staff was observed with smiths and warm greetings. And during the entire negociation process, my saleman was my new Ram 1500, the entire dealership staff was observed with smiths and warm greetings. And during the entire negociation process, my saleman was very accommodating and pleasant to work with. And when my salesman introduced me to his manager, he too greeted me with a big smile and some light hearted joking while assuring me if there is anything that I require, all I had to do is ask and he'll return to provide whatever assistane I desired. And although the entire process took a bit longer than I expected, they were very busy, time simply past with no regrets or frustration typically found when purchasing/leasing a vehicle. To put it simply, it was probably the best car/truck buying experience I ever experienced...and no I, my family or friends have any afflication with this dealership. Keep doing what you're doing Autonation, for they will come! More

Ryan hands down is the best salesman ever, makes you feel comfortable, doesn't pressure you and doesn't lie to you just to get a sale. comfortable, doesn't pressure you and doesn't lie to you just to get a sale. More

Team was incredibly fast. Entire process would have been completed in 2 hrs if I hadn’t needed to take a meeting. Very impressed Entire process would have been completed in 2 hrs if I hadn’t needed to take a meeting. Very impressed More

Great service and helpful installation is clean all question’s I have it got answered question’s I have it got answered More

This dealership has really gone done hill since Jordan and other service advisors left. I brought my jeep in for an alternator and couldn’t get an update from my advisor. After two days of sitting there i and other service advisors left. I brought my jeep in for an alternator and couldn’t get an update from my advisor. After two days of sitting there i finally waited on hold and got a hold of her just for her to tell me that it’s going to be 5 to 7 days before they even look at it. Why didn’t they tell me that when I dropped it off. They knew I was in a hurry because I had to leave for a trip to Oregon. I had to just take my jeep back because I couldn’t wait that long. This dealership has gone down hill. Also they couldn’t even tell me if it would be covered under warranty or not. So know I might have to spend $600 on something that should be covered under warranty. More

Service department has terrible communication Service e manager does not return calls. Same with advisor. manager does not return calls. Same with advisor. More

Lauren was absolutely amazing! She far exceeded our expectations when the car we had our eye on sold, she found us something even better, while still totally respecting our budget. She far exceeded our expectations when the car we had our eye on sold, she found us something even better, while still totally respecting our budget. Lauren was definitely the standout as a salesperson, she was knowledgeable & encouraging without any pressure! This was such a breath of fresh air compared to our other recent car buying experiences. Overall, everyone here was super efficient & helpful. I will definitely be back and recommend this dealership to all my friends now! More

It was a pleasure to service our car! Everyone was really nice and exceeded our expectations. Everyone was really nice and exceeded our expectations. More

Got a normal oil maintenance for my truck and after coming from the dealership I parked my truck and noticed oil leaking on to my driveway. Upon inspection I noticed oil coming from the oil filter drai coming from the dealership I parked my truck and noticed oil leaking on to my driveway. Upon inspection I noticed oil coming from the oil filter drain tray wasn’t throughly cleaned. So I checked the work, drain plug was tight, oil filter was tight, but the engine air filter box screws were not even screwed in the box was just sitting on top loose. I would imagine they would do a quick check to see if everything was put in place but I assume that’s too much work. So I just took it upon myself to clean it and properly secure down the air box. More