AutoNation Chrysler Dodge Jeep Ram Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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1. Appointment booking for service was 2 full months out. 2. After appointment date, initial diagnostics was 4-5 days in lot while in queue to take the first look. 3. Repair was initially told to be out. 2. After appointment date, initial diagnostics was 4-5 days in lot while in queue to take the first look. 3. Repair was initially told to be a month for parts but later story changed and sourced parts from another dealer. 4. Truck ready a week from drop off so it was 2 months and one week from initial call when problem resolution began. Not so good if I wasn't someone who owns 3 vehicles and didn't really need it right away as if it were my everyday driver and I depended on it like most customers. More
very unprofessional made us think we had a deal . added protection plan that was not ask for. we waited there over five hours we shook hands thinking the deal was done. at the end the service manger added protection plan that was not ask for. we waited there over five hours we shook hands thinking the deal was done. at the end the service manger said we could not take the vehicle. they wanted more money down.they ask for us to transfer our insurance to the new vehicle so we did .after all that we ended very anger because this was a game they were playing.never go there again don't recommend any one. More
Always a professional and courteous experience when servicing my vehicle at this dealership. It has been my go to since I’ve purchased my auto from them over 7 years ago. servicing my vehicle at this dealership. It has been my go to since I’ve purchased my auto from them over 7 years ago. More
Great professional and friendly service. Was able to schedule an appointment very quickly. Will definitely be back to this dealership. Thank you! Was able to schedule an appointment very quickly. Will definitely be back to this dealership. Thank you! More
From the moment I entered to the second I drove away with my new Ram 1500, the entire dealership staff was observed with smiths and warm greetings. And during the entire negociation process, my saleman was my new Ram 1500, the entire dealership staff was observed with smiths and warm greetings. And during the entire negociation process, my saleman was very accommodating and pleasant to work with. And when my salesman introduced me to his manager, he too greeted me with a big smile and some light hearted joking while assuring me if there is anything that I require, all I had to do is ask and he'll return to provide whatever assistane I desired. And although the entire process took a bit longer than I expected, they were very busy, time simply past with no regrets or frustration typically found when purchasing/leasing a vehicle. To put it simply, it was probably the best car/truck buying experience I ever experienced...and no I, my family or friends have any afflication with this dealership. Keep doing what you're doing Autonation, for they will come! More