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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
542 Reviews

542 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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December 01, 2022

Very professional and even though they were overbooked and were delayed they made time to check on my car and fix a simple problem quickly. More

by Gormanpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lopez
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

December 01, 2022

Always a pleasure dealing with Stacy. Info is presented as needed and she always makes I am satisfied. More

by Dpl76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Camp
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to Stacy here at AutoNation Chrysler Dodge Jeep RAM Spring! Feel free to stop by if you ever need any more help.

Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Very professional as I stopped in without an appointment. Within 40 minutes my multi point inspection was completed. So, I had a good experience from check in to completion. Everything was explained to me. More

by RayBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erdman and David Holt
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

November 30, 2022

Stacy was great! She did everything she could to get my vehicle back on the road within a day. I was very grateful the she was able to provide transportation from and More

by Robert Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Dec 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Robert, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

They did a good job with the oil change. But technicians ripped leather steering wheel. I called and was disconnected when trying to report it. I then sent emails and text messages to the More

by coachkallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Nov 22, 2022 -

coachkallen responded

They did a good job with the oil change. But technicians ripped leather steering wheel. I called and was disconnected when trying to report it. I then sent emails and text messages to the service office with no reply.

Nov 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 21, 2022

I received great timely service, was kept informed on progress and cost. Sallie was on the ball and great to work with. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sallie Vaughn
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Becky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 18, 2022

I always receive great customer service every visit. Mrs. Stacey is truly Godsent as well as the entire team from the reps to the mechanics. I have not had one bad experience at all. Very informative an More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey C
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Bri, we appreciate your input. Glad to hear that you are consistently impressed with our service at AutoNation Chrysler Dodge Jeep RAM Spring. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

November 16, 2022

Key Fob Issue tool 4 days to resolve. Several delays that made no sense. Inconsistant information on updates and the reasons for delays... More

by dpotter3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Derdeyn
Nov 16, 2022 -

dpotter3552 responded

Key Fob replacement took over 4 days. Several delays without substance. Inconsistant information giving over 4 days..

November 16, 2022

They are great for gasoline trucks beyond helping. But they destroyed my 2021 cummins and then Wiped there hands clean from it. I will not buy another truck from autonation. The only helpful person I' More

by Eddieh_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frederick Erdman
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

November 16, 2022

I had an appointment and he wait was almost 2 hjours for an oil change and tire rotation, this would be 30 minutes any where alse. The only reason I went there is because I bought the oil change package wit More

by vurquiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
fred
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.

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