AutoNation Chrysler Dodge Jeep Ram Spring

I would give zero stars if I could. I dropped my Jeep off last Monday because my stabilizer broke and dragged the ground. My Jeep was only 4 years old. The service advisor knew I had a I dropped my Jeep off last Monday because my stabilizer broke and dragged the ground. My Jeep was only 4 years old. The service advisor knew I had a warranty. It took 5 days in the shop to only find out it was not covered by warranty. I paid nearly $300 for the diagnostic (which he only had to taker pictures of!) and a rent car. Nobody recognized within 5 days that this was not covered by warranty? I know people bring their Jeeps in for the same problem! My husband tied the stabilizer up so i could get to the dealer and it was the same exact way when I picked it up! Nobody did anything but take pictures! That is hardly a diagnostic fee. Not to mention they wanted close to $4,000.00 to fix it when a local mechanic fixed it for $200! Shame on Autonation for trying to screw me over. Just awful experience with them! More

The staff was so helpful and there was no hassle over anything. The server department was friendly and helpful. The sales person Bryan Dixie was there every step of the way anything. The server department was friendly and helpful. The sales person Bryan Dixie was there every step of the way More

We usually have a very good experience here. This day, not so much. Made me think of how terribly expensive it is compared to other mechanics I smaller places. For instance, a module replacement This day, not so much. Made me think of how terribly expensive it is compared to other mechanics I smaller places. For instance, a module replacement was quoted $1500. Online showed the part cost approximately $78 plus the replacement took about 30 minutes to change. I understand the need to make money but holy cow! More

Ordered and Purchased a Jeep Wrangler, aside from the waiting on Jeep to build and ship (just anxious to get my new vehicle) it was a great experience. We'll be ordering a new Gladiator next year when t waiting on Jeep to build and ship (just anxious to get my new vehicle) it was a great experience. We'll be ordering a new Gladiator next year when the color is available that my bride is wanting. Jayson Shayan and Ken DesCamp were great to work with. More

Great buying experience! My salesman, Jason Shayan, was very professional and seems to truly care about his customers - you’re not just a number to him. He listens to what y My salesman, Jason Shayan, was very professional and seems to truly care about his customers - you’re not just a number to him. He listens to what you want/need and doesn’t try to push you into something you don’t want. I will definitely use him again. Manager, Jordan Kauffman, is always a pleasure to work with. This is the second vehicle that I have bought with him as my sales manager. Jordan is continuously helpful and customer driven. Between Jason and Jordan, I will definitely buy from Autonation CDJR Spring again! More

I didn’t purchase here. But I bring my vehicle here for service. They do a great job and keep my car running great. But I bring my vehicle here for service. They do a great job and keep my car running great. More

I am very happy with the sales, service, and parts folks at Spring Autonation. Ive purchased 2 Jeep vehicles there and have always been pleased with the attention and service I have received. at Spring Autonation. Ive purchased 2 Jeep vehicles there and have always been pleased with the attention and service I have received. More

They were very nice had my Durango oil change done promptly and hand washed it, this is our second Durango purchased from them and will continue. promptly and hand washed it, this is our second Durango purchased from them and will continue. More

Oil change without an appointment on a Monday morning. 2 hours wait time. 3 kids under 10. At least there is a TV set just for them on the showroom floor, comfortable seating and the bathroom is right a 2 hours wait time. 3 kids under 10. At least there is a TV set just for them on the showroom floor, comfortable seating and the bathroom is right around the corner. More

Very satisfied with the service I received. Very good communication from the service department and got my vehicle fixed in a timely manner. Very good communication from the service department and got my vehicle fixed in a timely manner. More