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AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

Littleton, CO

4.3
365 Reviews

365 Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

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May 08, 2023

Service was good and was informative of service updates. Work completed in a timely manner. More

by jrbow72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Bad Service and inexperienced service advisor, Lack of knowledge about my vehicle, Failed to verify the work had been completed on my vehecile and charged me. More

by jcgulesian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Southwest. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6099 -- we hope to hear from you soon.

May 04, 2023

Friendly and reliable, both Service and Parts staff members have been very helpful with my Ram 1500. More

by normacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

A few hiccups getting the appointment for 10,000 mile service - oil change, tire rotation, inspections, but finally managed to schedule on-line. Ryan in Service was informative and treated me as a value More

by loomisone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

On Tuesday 25th, I went in to have an oil change and tire rotation as well as inform about a recall and a couple of cosmetic issues. Mattlin Lentz was able to take care of it all in a timely manner and I was More

by suekadinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattlin Lentz
May 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

The service is amazing. It is somewhat difficult to schedule maintenance as they are quite busy and the schedule is full - so you’ll need to schedule far out. But once you More

by R Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin L
May 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2023

I purchased a package of oil changes with my new diesel Jeep in 2015 and have finally used them all. I am told that an oil change for my vehicle will now cost $200 to $300. I couldn't get a definitive an More

by WABristol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Payne III
May 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6099. We hope to hear from you.

April 25, 2023

I would not recommend working with new service advisor, Collin, he is unfriendly, slow to respond, then quoted me a super high rate only to call me back later in the day to apologize and offer me a $1000 d More

by SM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Southwest. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6099 to discuss what we can do to help.

April 19, 2023

Dropped my truck off for an oil change and tire rotation. My custom wheels were scratched to xxxx. I'm beyond upset. Offered to touch up my powder coated wheels with paint. No thanks! More

by Erickid4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert, Larry
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello Eric, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6099. We hope to hear from you.

April 18, 2023

Colin keeep me informed all the time. It took them some time to figure out the problem but after that they got it fixed fast. More

by brooks.jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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