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AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

Littleton, CO

4.3
365 Reviews

365 Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

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March 17, 2022

Check engine light on. They have tried to fix it 3 times and its on again after only 4 days. Back to the dealership. They are friendly but it is hard to have my car in the More

by clsaurini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil St Romain
Mar 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Southwest. Please call our General Manager at (303) 578-6099 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 16, 2022

I took car for oil change and tire rotation. Had my car all day, when I got home I noticed they DID NOT rotate my tires. I know because I have a nick in front driver side tire and its still on More

by Yo moma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil St Romain
Mar 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Southwest. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6099 to discuss what we can do to help.

March 14, 2022

always stick by their word and are persistent to resolve issues, while sometimes a little slow (tough times due to Covid and personnel availability), always meet expectations. More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Phil St Romain
March 11, 2022

Easy to schedule , courteous and professional. Vehicle is ready as told. Clean, and if it is a short wait there are refreshments More

by Lucero22-12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip, Phil St Romain
Mar 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 10, 2022

I got there on a snowy morning, they put a recall item on the car and had me out of there in an hour, so that I could get back up the hill to Conifer! Awesome job!! The fella at the front desk actually fix More

by interiormotives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil St Romain
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

All the service people were gathered together completely ignoring me both when I dropped off my car and picked it up. I was accused of lying about my appointment and the service person helping me made sure More

by mundagreen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Phil St Romain
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6099 -- we hope to hear from you soon.

March 04, 2022

Second time in for service hastle honoring oil change warranty, all over 150.00. Had to do all leg iWork to get done they wouldn't even try. More

by DeborahWehrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil St Romain
Mar 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to make this up to you. Please contact our manager at (303) 578-6099 so we can make your experience a positive one. Thank you.

March 03, 2022

Good I shouldn't have to make a written comment. so I won't bye. More

by sgmnickt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Kaldor
Mar 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi. We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2022

Experience was good, wait time was as indicated. The price of an oil change seemed high to me. I will be doing some competitive shopping. Could turn out to be my last visit. More

by Jeep owner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Skip
Mar 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 01, 2022

I gave to 2 star because no one called me to inform me that my car was ready for pick up, I called the service department, the person that answer the phone said we were just about to call you. Just a litt More

by ron.rollain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil St Romain
Mar 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Southwest responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (303) 578-6099 so we can work towards a resolution. We look forward to hearing from you. Take care!

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