AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

I was at shock over the fast, helpful staff in fixing the car so quick and before I expected it to be done. The wait room was very very nice and I enjoyed my stay. I will for sure return for future repair car so quick and before I expected it to be done. The wait room was very very nice and I enjoyed my stay. I will for sure return for future repairs. I had repair at another dealer and waited far to long and pricey. your was quick ,good and over 1/2 less than the last dealer. More

I had a 3pm appointment and needed to get in earlier, Colin the service tech was very kind, courteous, knowledgeable and professional. He promptly serviced my truck and had it available for me. He was ex Colin the service tech was very kind, courteous, knowledgeable and professional. He promptly serviced my truck and had it available for me. He was extremely helpful. Jason, one of the sales managers was also very helpful with my new truck needs. I had a very good experience here. More

eric has been very helpful all the time when i have taken my truck there to have work done thank you taken my truck there to have work done thank you More

A+ customer service! The service writers were very helpful and were able to get my truck fixed and back before we had to leave town. The service writers were very helpful and were able to get my truck fixed and back before we had to leave town. More

The service was completed on time with no problems. People were very polite and eager to help me with my needs. Thanks so much People were very polite and eager to help me with my needs. Thanks so much More

Wondering why my pre-scheduled maintenance service appointment took so long. In the SW Jeep dealership in Lakewood CO on Tuesday 5/24/2022 for my 4:30 PM appointment for the 31-point inspection, oil c appointment took so long. In the SW Jeep dealership in Lakewood CO on Tuesday 5/24/2022 for my 4:30 PM appointment for the 31-point inspection, oil change (with additive), and tire rotation. I arrived 30 minutes early at 4:00 PM so as to try to easily slip into the flow without any undue interruption with their flow. Finally, at 6:30 PM I was checked out by one of the service guys. Even the cashier had left for the day. I was the last person to leave the dealership, with a few remaining employees chatting in the parking lot. The place was locked up tighter than a drum, while a sweet 70 y/y lady was left to wonder why I was the last person on site. This is the second visit in the past six months that has left me very unsatisfied with SW Jeep. I have one remaining pre-paid inspection/oil change left on my package and then I am going to take my business elsewhere. Thank goodness they had a clean waiting area for me to squander my time. More

Very professional and knowledgeable. Made sure everything was taken care of. Kept me informed throughout the process. Would definitely recommend Made sure everything was taken care of. Kept me informed throughout the process. Would definitely recommend More

Service has tanked in the last few years. They couldn't find a radiator leak after 3 visits. Finally found it myself which they did replace, but double charged me my insurance deductible. The They couldn't find a radiator leak after 3 visits. Finally found it myself which they did replace, but double charged me my insurance deductible. There excuse was because it took so long to find the leak. Are you friggin kidding me? More

They fixed all the issues I was having. I feel the work could have been completed a little quicker than it took, but I believe that was due to not getting confirmation from me to do the wor I feel the work could have been completed a little quicker than it took, but I believe that was due to not getting confirmation from me to do the work after getting an estimate. They had my phone number wrong in the system and that's what led to the delays. I expect things to be more fluent now that the contact information issue has been resolved. More

For the last 3 yrs their service has been disappointing. Can never get in touch with them on the phone and I have to remind them multiple times after talking to them that I have warranties on my stuff. Also Can never get in touch with them on the phone and I have to remind them multiple times after talking to them that I have warranties on my stuff. Also they never have my tires in stock. More