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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
616 Reviews

616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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August 03, 2021

I have had vehicles serviced at several dealerships over the years and have never had better service anywhere than what I get at AutoNation CDJR in Roseville More

by tuftskp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tufts
Aug 22, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, it's experiences like yours that really keep us motivated! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2021

I have not dealt with anyone but the customer service rep, who would connect me to the services department. I have called on three different occasions to get some assistance for my 2019 Dodge Caravan wi More

by NMorrow
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Phone call to Service department; purchased vehicle at AutoNation Honda, but was directed to call your office for additional assistance/support.
Aug 22, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

Terrible service. Took 3 weeks to get my daughters car in for a mechanical problem, under warranty! Once I finally got the car in they were so busy that day (Friday) that they told me to come pick the car u More

by slong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dan
Aug 22, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Slong, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8055 -- we hope to hear from you soon.

July 31, 2021

Don Always treats us well. This was a unique problem. The repair took a long time, but it was a problem that doesn’t occur often. More

by Mucherj13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Aug 22, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Roseville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

I am very thankful they were able to fit me into an already impacted schedule to service my truck after the check engine light activated. John was my service rep for the second time in recent visits an More

by Bayouboxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 29, 2021

I won't take my Jaap anywhere else. I trust my service writer. He has taken care of my vehicle for years and I'm so grateful! More

by Janeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2021

Starting from the time I walked into the service department until I left some time later, I was treated with courtesy and professionalism. It felt like personal treatment More

by loveit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Saunders
July 26, 2021

Excellent service, I am very, very pleased with the work Excellent service, I am very, very pleased with the work that they have done to my vehicle everybody knows what they are doing, specially the servic More

by Sayyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mahdavi
July 25, 2021

Quick and very nice service Shan M my advisers drop off my truck Friday and picked up on time good services i enemy truck thanks More

by Randy Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan m
Jul 26, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello Randy, thank you for your kind review; we are happy to pass along your comments to Shan here at AutoNation Chrysler Dodge Jeep RAM Roseville! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2021

Can't say enough good things about Don Harmen. But that's where it ends. The service tech never seem to finish the job right. transmission service not putting enough fluid in 2qts low. Replacing the radiat More

by secretsofsacramento916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Harmon
Jul 26, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we regret to hear that your experience with us was not a more positive one. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8055 -- we hope to hear from you soon.

Jul 28, 2021 -

secretsofsacramento916 responded

I feel i it will be a canned respone from past efforts . thanks but no thanks.