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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
616 Reviews

616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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August 27, 2021

Came in for an express oil change. Waited 45 minutes to be checked in. Customers not taken in order of arrival, two customers who arrived after I did seen before me. Love our Jeep, would not purchase anoth More

by Poidog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Sep 04, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Roseville. Please call our General Manager at (916) 467-8055 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 27, 2021

They were pretty nice took my car in for a problem the engine was having and knew what was wrong with it myself and told them but they did keep my car for 4 days to diagnose it, and seemed like they were More

by Dtotheaniel01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Avitia
Sep 04, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Check engine/electric lights came on, towed in PM, fixed and ready for picked in AM. Greg Stubbins always takes great care of me and my Jeep! More

by sweeney_cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stubbins
Aug 25, 2021 -

sweeney_cindy responded

Check engine/electric lights came on, towed in PM, fixed and ready for picked in AM. Greg Stubbins always takes great care of me and my Jeep! Thank you so much Greg!

August 25, 2021

My vehicle was repaired in the time promised. Everyone that I came in contact with was very courteous. More

by clorinaanddwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Saunders
Aug 31, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2021

I had issues with paper work from autonation store I bought from. The Roseville dodge dealership was good. More

by mhsnkhn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Aug 31, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2021

The staff at my dealership is always helpful and professional. The billing team is friendly and make the payment process less painful. A chair or two by the door while waiting for Uber would be nice More

by hbandsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 31, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Roseville! Feel free to stop by if you ever need any more help.

August 24, 2021

Disappointed that I wasn’t allowed to use my free oil change, expired due to pandemic. More

by 49erlarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Harmon
Aug 31, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

August 22, 2021

I found the service at Autonarion to be on time for my appointment. The service manager friendly and completely understood my problem. Checkout was quick and easy. Great service by all. More

by Rjames1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 24, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 21, 2021

I love getting my truck serviced and worked on down there by those employees. Greg my service manager is one of the best people I’ve dealt with in a long time and really appreciate his consistency on helping More

by Bigdogs5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg stebbins
Aug 24, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2021

Had a great experience with professional service. I would definitely recommend this dealership to my friends and family. This is where I always go to get my Jeep serviced. More

by bunny_foo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 24, 2021 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Roseville and we hope to be of service again in the future.

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