AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
I be would first like to say, the service advisor that actually helped me was very helpful, knowledgeable, and courteous. Steve park is the man, and I enjoyed my experience with him. The problem is, there actually helped me was very helpful, knowledgeable, and courteous. Steve park is the man, and I enjoyed my experience with him. The problem is, there are other service advisors who tell you whatever you want to hear in the moment you are dealing with them. So you have an expectation that they set, only to find out that they can’t deliver on what they set. Take John Avitia, he lied to my face, and over the phone about the price of an oil change that he could get me. Then when it comes time, he refuses to return calls, and doesn’t bother to tell me that he isn’t even there on the weekend. So Steve actually helped me, while John didn’t help, nor did he return a call before Friday to let me know that he couldn’t actually get me the price he said he could. Maybe john’s boss will actually read this, and make some correction there. If Steve hadn’t been so nice, and helpful, it honestly would make me not want to come back to this dealership on principle. More
I had no appointment. Dan took me in, took good care of me. Got my truck back by end of day. I called local mechanics for price quote on the work I needed done. To my surprise, this dealer had them all bea me. Got my truck back by end of day. I called local mechanics for price quote on the work I needed done. To my surprise, this dealer had them all beat by a hundred bucks and more. Very happy! Thanks Dan! More
The people in Service, Parts, and the Cashiers were friendly, efficient and always helpful. I was in and out in the time projected. The cost was more than I expected. Having run a business myself I und friendly, efficient and always helpful. I was in and out in the time projected. The cost was more than I expected. Having run a business myself I understand the need to cover overhead and that each area is its own profit center. Apparently the Roseville auto mall requires a very high labor multiplier to turn a good profit. It was great service and the hourly rate will take some getting used to. More
Greg in service is OUTSTANDING!!! He takes the time to go above and beyond. My truck is repaired right the first time and he always keeps me updated on preventative maintenance. above and beyond. My truck is repaired right the first time and he always keeps me updated on preventative maintenance. More
Took my Charger to get my 5000 mile service and discovered my condenser was not working. Don , the best service writer ever, said he could squeeze me in to get it fixed or set it up for drop off. T discovered my condenser was not working. Don , the best service writer ever, said he could squeeze me in to get it fixed or set it up for drop off. Time not on my side, I chose to bring it in another day. The quality of service I get time and time again is what keep me driving 165+ miles to get my car services. More
They always take good care of me. I call and make an appointment for work, usually the next day. I pull up and my service advisor comes out and goes through what i need and tells me when it will be don appointment for work, usually the next day. I pull up and my service advisor comes out and goes through what i need and tells me when it will be done. If any additional work needs to be done, they call me right away and tell me how much. Always done on time. More