AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
It’s always a pleasure to go get my vehicle serviced here. With or without an appointment they are always accommodating. I have been coming here for over four years and have never been disappointed. I w here. With or without an appointment they are always accommodating. I have been coming here for over four years and have never been disappointed. I would highly recommend this dealership More
Excellent professional service! Oil change was fast and done in a very satisfactory manor. Would recommend to friends. And I will be a customer. J Oil change was fast and done in a very satisfactory manor. Would recommend to friends. And I will be a customer. J More
This review is specifically aimed at Kerry, service advisor at Roseville Auto Nation CDJR. He is specifically the reason I am giving the 5 star rating. We were actually going to go to the other Sacrame advisor at Roseville Auto Nation CDJR. He is specifically the reason I am giving the 5 star rating. We were actually going to go to the other Sacramento area dealership for the service our vehicle desperately needed, as the receptionist at Auto Nation told us, in a hurried and flustered manner, that they could not see us until LATE APRIL (this was early March). In fact, I had already made an appointment elsewhere. The vehicle needed a new thermostat, a major software update, and a recall inspection. Enter Kerry. My wife had left a voice message and texted him (per his instructions), and he returned her text later that day. When he contacted my wife, he spoke to her kindly and informatively. Then told her we could bring the vehicle there THAT DAY! Not only were we able to come drop it off (this was late afternoon that day), but after checking the car in, he told us he should be able to get everything done by the end of the next day!! A promise he KEPT! All work was done to top tier standards and the vehicle has never run better. Yuge thanks to Kerry!! Keep up the good work. This dealership needs MORE like you! More
Lacking communication. Had my vehicle for four days and repair not completed. Heard part would be there the following week but time has gone by without a word. Would lik Had my vehicle for four days and repair not completed. Heard part would be there the following week but time has gone by without a word. Would like a better breakdown on service/diagnostic charges. Need to reinstate Shuttle More
We have always been treated like royalty at Auto Nation Chrysler. Service was in and out and the car is always spotless when we get it, a nice bonus. We're on our 4th jeep in 25 years, so they must be doin Chrysler. Service was in and out and the car is always spotless when we get it, a nice bonus. We're on our 4th jeep in 25 years, so they must be doing something right. More
Don took the best care of me. I needed to take my car into the shop. Being that I had a warranty through CarMax, I wanted to take it there. But they couldn't get me in for a few w I needed to take my car into the shop. Being that I had a warranty through CarMax, I wanted to take it there. But they couldn't get me in for a few weeks. The issue I was having with my car needed to be taken care of immediately and Don understood and validated my concerns. Although they were busy and had no available appointments, Don got me in. He took my car in within the next day and got it back to me in a week! They were fast and efficient. I will continue to take my car into this dealership because I can trust the work they do and that they make me feel like a priority! Thanks Don! More
Courteous and quick service, friendly and extremely flexible. Great place to service your car. They let you know what needs to be done, and if there are any extra costs, they let you know beforehand. G flexible. Great place to service your car. They let you know what needs to be done, and if there are any extra costs, they let you know beforehand. Good service and excellent customer service More
The staff in service is outstanding. Friendly and efficient. I felt they gave me only the service I needed. I really appreciate the express service. Friendly and efficient. I felt they gave me only the service I needed. I really appreciate the express service. More