AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
My overall experience was a little disappointing. My jeep had a mandatory recall that I needed to get fixed to register my vehicle. They fixed the recall but charged me $200 just to examine the check My jeep had a mandatory recall that I needed to get fixed to register my vehicle. They fixed the recall but charged me $200 just to examine the check in engine light. The mechanics found several other items that “needed” to get fixed which was going to cost me $5000-$6000 to get repaired. Thankfully, a good friend of mine is a mechanic and ran his own diagnostic using his own equipment. I’m thankful he did because he saved me thousands of dollars. The items found turned out to be not as big of a deal as they made it out to be. It wasn’t worth it to pay what they were asking for. My point is get a second opinion if you have time. Or, the alternative is paying way to much money to have them “fix” your vehicle. My biggest let down was lost of trust and confidence. More
Excellent service! Steve did a great job with handling my vehicle service. Had the quickest oil change I ever had going to a dealership. Steve did a great job with handling my vehicle service. Had the quickest oil change I ever had going to a dealership. More
Took over a month to get the appointment. dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. w dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. went to get car arrived at dealer around 3pm, was told the power was out that's why no response, asked how long power had been out was told almost an hour..... so since around 2pm... told them we wanted our car, they stated the had not even touched in the 6 hours they had it, no reason for car not being touched just hadn't been.. Kerry the service writer didn't care that it wasnt done didnt apologize said oh well. I would never take a vehicle to this dealer for NOTHING!! terrible service, terrible communication, More
Greg Stebbins is my service advisor and he is always courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go el courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go elsewhere. Thank you Greg! Autonation please recognize your service advisors in a tangible manner. They are gems! More
Great dealership. Their staff members are knowledgeable, considerate, and accommodating. Scheduling service was convenient. Facility was clean and well maintained. Their staff members are knowledgeable, considerate, and accommodating. Scheduling service was convenient. Facility was clean and well maintained. The biggest improvement could be made in the area of parking availability. It is difficult to find parking spaces. More