AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

My Jeep needed an inspection from Bosch Automotive Service Solutions. AutoNation was very accommodating in such a short time. Everything went very smooth. Service Solutions. AutoNation was very accommodating in such a short time. Everything went very smooth. More

My advisor was real good very helpful. You made sure that everything was handled properly You made sure that everything was handled properly More

Advisor John Avita is a great communicator throughout the whole process before and after dropping off. I highly recommend him! whole process before and after dropping off. I highly recommend him! More

Hands down the best customer serve in the industry. No other dealership come close in both sales and service. No other dealership come close in both sales and service. More

Good customer service friendly employees always there to help and parts department is very helpful help and parts department is very helpful More

Polite service advisors, quick turn-around on oil change, willing to assist with out of the ordinary requests. willing to assist with out of the ordinary requests. More

Extremely long wait to drop my vehicle off for service. Vehicle was damaged well in for serviced and had to go to the paint shop. This was a brand-new vehicle. Still have service problems unresolved with Vehicle was damaged well in for serviced and had to go to the paint shop. This was a brand-new vehicle. Still have service problems unresolved with very poor follow up from the dealership. Work performed created other problems needing repair, and still waiting for follow up. More

John Avitia helped me with a difficult situation and went out of his way to resolve it. I was extremely pleased. John is always friendly, personable, and willing to go there extra mile for the customer. I ap out of his way to resolve it. I was extremely pleased. John is always friendly, personable, and willing to go there extra mile for the customer. I appreciate him and this dealership More

My service rep Greg Stebbins got me in quickly (regular appointments were 3 months out) for a recall and a map update (first one available for 2018 Pacifica!). But no fix available for the foreseeable futu appointments were 3 months out) for a recall and a map update (first one available for 2018 Pacifica!). But no fix available for the foreseeable future for the PHEV recall- Chrysler says park it outside and don't plug-in for charge. Ridiculous delay. If not for the great performance of the vehicle and the great consumer advocacy of Mr. Stebbins I would no longer be a Pacifica owner. The dealer needs people like him to keep customers when the parent company Chrysler is irresponsible. More

Kerry is great. He has been my service advisor every time and I’ve never had any issues. He goes above an beyond. He has been my service advisor every time and I’ve never had any issues. He goes above an beyond. More