AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
I had a 10 o’clock appointment for an oil change and recall replacement on a airbag. They didn’t take the truck to the shop till almost 11:30. After 5 hours I inquired about the progress on the truck an recall replacement on a airbag. They didn’t take the truck to the shop till almost 11:30. After 5 hours I inquired about the progress on the truck and shortly after the truck was dropped by the express oil change. They were no vehicles in any of the bays, my truck sat for another half hour until I brought it to the service writer and promptly stop the tec. When my truck was finally ready I was told by the service writer that the recall repair wasn’t done because they didn’t have enough time. Obviously this was determined hours ago and my truck was forgotten until I asked about it’s status. I was very annoyed and disappointed that I could have been told this and I wouldn’t have wasted most of my Saturday. More
John was very knowledgeable and professional. He listened attentively to all our concerns. When our service was completed, all issues we had were addressed. He listened attentively to all our concerns. When our service was completed, all issues we had were addressed. More
I like to have my Grand Cherokee serviced here because I feel valued as a customer and treated as such. Other places seem like you are bothering them to have your car serviced. feel valued as a customer and treated as such. Other places seem like you are bothering them to have your car serviced. More
The dealership was quick and friendly however it took me over a couple of months to get my appointment and I could have got in earlier. I also didn’t know my service contact was expired for my free oil chan over a couple of months to get my appointment and I could have got in earlier. I also didn’t know my service contact was expired for my free oil change and it was never explained to me. A little upsetting when you spend money like buying a Rubicon. I feel the dealership could have understood my situation of me being deployed at the time and did one last oil change. More
Friendly staff and the technicians are very thorough. They check everything, even if you are just there for an oil change. Excellent service department. They check everything, even if you are just there for an oil change. Excellent service department. More
John Aviitia was very professional and helped me understand what was wrong with my vehicle. He told me that he would do whatever it takes to get my truck back to me as soon as possible and make the understand what was wrong with my vehicle. He told me that he would do whatever it takes to get my truck back to me as soon as possible and make the calls that needed to be done so that my repairs were covered by my warranty. More
They got me in and out very quickly! I am very happy with their standard of service as well. I am very happy with their standard of service as well. More