AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Service from advisor was great Drop off car after hours is very convenient It takes a long time to get a scheduled appointment It is expensive to get work done They are thorough in doing diagnosis is very convenient It takes a long time to get a scheduled appointment It is expensive to get work done They are thorough in doing diagnosis More

Fast service friendly and well informed service adviser. Truck ready when I was told it would be. Truck ready when I was told it would be. More

My tire was not holding air. I have coverage for them. When the tire came in we took it back and Kerry was fabulous. Took us right in and had us out in very little time. He a I have coverage for them. When the tire came in we took it back and Kerry was fabulous. Took us right in and had us out in very little time. He always makes me feel like his services are for my benefit. Makes me glad I paid for the warranties. More

Completely satisfied with the work performed my truck was ready when they said it would be and they even found a part that was not going to be available to save me a return trip was ready when they said it would be and they even found a part that was not going to be available to save me a return trip More

They do a good job of taking care of my cars. Repairs are handled judiciously and promptly. Repairs are handled judiciously and promptly. More

Was a little disappointed with the service. Made an appointment over a month prior and I advised them that both my sun visors had broken in which I was told had been pretty common lately by the Made an appointment over a month prior and I advised them that both my sun visors had broken in which I was told had been pretty common lately by the person I was speaking to to make appointment. I also advised that I had the back fire noise when I start the truck that had been going on since i bought it new 2 years ago. I dropped the truck off after hours on Aug 2. My appt was Aug 3. I received a call from the technician some time that morning stating they were busy and would try to get to my truck today. Again I had an appt that day. I never got a call back that day. I called them back Aug 4 and was told they haven’t looked at it yet but should get to it this afternoon I asked for a call back. I received that call to be told yes your sun visors are broken and will order the parts. Was told should take 6 to 8 weeks and to make a new appt. They never found out problem with the back fire noise.was told the computer showed no problem with motor. They did find a strut was leaking and was under warranty but couldn’t be fixed at that time because they would have to order the part. . Made next appt for late September and was told hopefully the sun visors will be in. So basically made an appt and nothing was done but made another appt for next month. 2 days with out my truck which is my only vehicle. the biggest problem was no one said sorry for the inconvenience. More

I love the employees at this dealership, they are the reason I will always have my vehicle serviced here. Thank you for being so awesome reason I will always have my vehicle serviced here. Thank you for being so awesome More

I had a 10 o’clock appointment for an oil change and recall replacement on a airbag. They didn’t take the truck to the shop till almost 11:30. After 5 hours I inquired about the progress on the truck an recall replacement on a airbag. They didn’t take the truck to the shop till almost 11:30. After 5 hours I inquired about the progress on the truck and shortly after the truck was dropped by the express oil change. They were no vehicles in any of the bays, my truck sat for another half hour until I brought it to the service writer and promptly stop the tec. When my truck was finally ready I was told by the service writer that the recall repair wasn’t done because they didn’t have enough time. Obviously this was determined hours ago and my truck was forgotten until I asked about it’s status. I was very annoyed and disappointed that I could have been told this and I wouldn’t have wasted most of my Saturday. More

John was very knowledgeable and professional. He listened attentively to all our concerns. When our service was completed, all issues we had were addressed. He listened attentively to all our concerns. When our service was completed, all issues we had were addressed. More

I like to have my Grand Cherokee serviced here because I feel valued as a customer and treated as such. Other places seem like you are bothering them to have your car serviced. feel valued as a customer and treated as such. Other places seem like you are bothering them to have your car serviced. More