AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

I always trust my RAM to the folks at AutoNation in Roseville. The service staff and technicians listen to my needs and concerns. Even if I'm just getting an oil change, the technician performs a com Roseville. The service staff and technicians listen to my needs and concerns. Even if I'm just getting an oil change, the technician performs a complete check on my truck and lets me know if there are any concerns. Everyone at AutoNation is thorough, friendly, and honest! More

I was referred to the dealership service center through Costco’s car discount website, where I can get 15% off. So I made an appointment almost 5 weeks out because they were so busy, but I ended up calling Costco’s car discount website, where I can get 15% off. So I made an appointment almost 5 weeks out because they were so busy, but I ended up calling back to get a sooner appointment because they had cancellations. Took my Jeep Grand Cherokee for new rotors and brakes job, which I was quoted at Auburn Jeep dealership at around $650, so i figured it would be around the same, plus the 15% discount, but no. They wouldn’t answer my phone calls or voicemail asking for a quote prior to the appointment, then after the work was done, they wanted over 800 for replacing only the back set of rotors, refinishing the fronts, instead of replacing like I asked, and used the same old brakes! I couldn’t believe the cost, which came to around $725 w/discount , for less work than I was quoted at another dealership. Never again Roseville!!! More

Well, They had the vehicle for 9 days. When we returned from being out of the Country, the vehicle wasn't ready. They did it it completed the following day. We picked up the vehicle and on When we returned from being out of the Country, the vehicle wasn't ready. They did it it completed the following day. We picked up the vehicle and one of issues was not completed (or so t was thought) the vehicle had a rear tire issue, so I took the vehicle back the next day. They discovered the tire had a sidewall leak. Not repairable, so they ordered a new tire. It's been 17 days so far and still no tire. A person called to see if we were satisfied, I explained the work had not been completed. An email was sent by the person to find out what was going on, I was cc'd on the email that was the 20th of August. No one has responded to date. In the meantime, we are running on the spare tire, so, if we get a flat we are out of luck. More

I just came in for a recall/warranty on my air bags. It was very professional and pleasant. The staff made this experience a non stressful experience. I would have no problem coming back here. Thank y It was very professional and pleasant. The staff made this experience a non stressful experience. I would have no problem coming back here. Thank you for your service. Greg Hill More

Good customer service. Service advisor was was very clear on charges and recomendation. I recommend this dealer to my families and friend Service advisor was was very clear on charges and recomendation. I recommend this dealer to my families and friend More

By far the worst service department at any dealer anywhere. There is always a lengthy wait to have a service writer do the intake. Always. We left the car in the afternoon, received no call that d anywhere. There is always a lengthy wait to have a service writer do the intake. Always. We left the car in the afternoon, received no call that day. Day 2, no call all day. So we texted (which you are basically forced to do) and received a text back that, "your car didn't make it into the shop today. I'll check back in the morning." Nope, no call on day three, so another text (because you are basically forced to text). Repy: Oh yeah, your car is ready to be picked up. I am in the market for a 3500, but it will not be from this place. More

The service writer Don as always was excellent. Had my RAM in and out same day, problem fixed. Can't say enough about the great customer service Autonation RAM provides!! Thanks Don Harmon !! Had my RAM in and out same day, problem fixed. Can't say enough about the great customer service Autonation RAM provides!! Thanks Don Harmon !! More

Thank you Don for your help - you went above and beyond getting our truck warranty completed! Truck is back to running like a champ! getting our truck warranty completed! Truck is back to running like a champ! More

Everyone was very polite. My service person Greg went above and beyond to make sure everything was working good for me. Definitely recommend. My service person Greg went above and beyond to make sure everything was working good for me. Definitely recommend. More

Arrived with no appointment for routine service. Was quickly put into line, service accomplished and was out before 2 hours. During wait sales staff politely ask if I needed any help. They are ni Was quickly put into line, service accomplished and was out before 2 hours. During wait sales staff politely ask if I needed any help. They are nice people there. More