AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Service department is very good. My Jeep was towed in without an appointment. The service area was very busy, but within a few minutes I was being helped. All of the staff was friend My Jeep was towed in without an appointment. The service area was very busy, but within a few minutes I was being helped. All of the staff was friendly and helpful, despite being extremely busy. Each time I have needed service here, I have received the same excellent service. More
Probably the fastest and easiest service I’ve had at a dealership. I assumed I would get my vehicle at a later date, especially after towing it in. Had the truck back in a few hours and working well. dealership. I assumed I would get my vehicle at a later date, especially after towing it in. Had the truck back in a few hours and working well. More
I struggled to get my vehicle serviced in for service at other dealers, they just didn't seem to care about customers. What a great bunch of people. I like the way the personnel have fun with each other an other dealers, they just didn't seem to care about customers. What a great bunch of people. I like the way the personnel have fun with each other and interact. I am very pleased with the service and will continue to have all my vehicles serviced here. Thank you for being so caring. More
The employees at this dealership's Service Department have the customer service formula down and really know how to take care of their customers. I like when I come into a have my vehicle serviced I see have the customer service formula down and really know how to take care of their customers. I like when I come into a have my vehicle serviced I see the same people Greg, Leah, Don, and all the others that have been there for a long time. This says a lot about the environment and teamwork. I don't see that in too many other dealerships. Thank you for liking what you do, it does make a big difference. More
Went in for an "Express" oil change and was told it would be a 45 minute wait. After 1 hour and 45 minutes it was done. I wasn't given any updates or notified it would take longer than expected. Poor service be a 45 minute wait. After 1 hour and 45 minutes it was done. I wasn't given any updates or notified it would take longer than expected. Poor service. More
The customer service at this dealership is beyond fantastic. The General Manager himself, Jim, picked up my truck, drove it to the dealership for wheel-to-wheel side steps to be installed, left me an fantastic. The General Manager himself, Jim, picked up my truck, drove it to the dealership for wheel-to-wheel side steps to be installed, left me another vehicle to drive, then delivered my truck back to my home when the work was finished. Ordering the parts was aptly handled by Sales Manager Lynn, who had to negotiate quite a few obstacles to find and secure these apparently-rare side steps. I cannot say enough wonderful things about Jim, Lynn, and their service department. 100 stars if I could give that many!!!! More
The service receptionist was extremely helpful and assisted me with getting a tow to the dealership. The cashier was amazing and deserves a raise. My service advisor was patient with me and helped me assisted me with getting a tow to the dealership. The cashier was amazing and deserves a raise. My service advisor was patient with me and helped me get a Lyft to the dealership to pick up my vehicle. He even double checked the work when I wasn’t comfortable that it was fixed. More
Good people and good service. I would highly recommend AutoNation Chrysler jeep ram in Roseville. I was in and out in no time. Keep up the fine work. I would highly recommend AutoNation Chrysler jeep ram in Roseville. I was in and out in no time. Keep up the fine work. More