AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

I have had the ability to experience most aspects from AutoNation Dodge Jeep in Roseville. All the people I have dealt with are top notch. The Manager / Service Advisor (Brian Morrow) is Awesome. Jim Rent AutoNation Dodge Jeep in Roseville. All the people I have dealt with are top notch. The Manager / Service Advisor (Brian Morrow) is Awesome. Jim Rentschler is an awesome person and is the manager of sales. I / We have bought many vehicles from them and I have complete trust in them all. A Few have become such great friends, I even went to a Wedding for one of them earlier this year. I would highly recommend going here. More

Always keeps informed. Only negative it take 5 weeks to get an appointment for an oil change Only negative it take 5 weeks to get an appointment for an oil change More

They didn't tell me when the service was completed, but instead buried it behind other vehicles on a satellite lot. I had to wait 45 minutes for them to retrieve it. On top of that, the problem wasn't fi instead buried it behind other vehicles on a satellite lot. I had to wait 45 minutes for them to retrieve it. On top of that, the problem wasn't fixed, which should have been clear to the workers that took it to and retrieved it from the satellite lot. Now I'll have to take it back and hope they don't make me wait so long. The only good thing was that they gave me rides home and back. I had no problems with minor work on a previous truck. In both cases I waited while the work was done. More

Would be nice if the tires were filled to the specified limits, not enough to turn the low pressure display off. Other oil change places do not charge for filling the window washer fluid - curious you do. limits, not enough to turn the low pressure display off. Other oil change places do not charge for filling the window washer fluid - curious you do. May look for another maintenance facility next time. Sad The van was parked near the service entrance. There were so many vehicles in the lot, I had a difficult time backing out waiting for someone else to move. More

Went in for an Express Oil Change. Great, friendly & fast service! They even offered to rotate my tires at n/c and I found a coupon for the oil change at a reduced price on mopar.com t Great, friendly & fast service! They even offered to rotate my tires at n/c and I found a coupon for the oil change at a reduced price on mopar.com that they honored! Love this dealership!! More

Gregory gave great customer service, kept in touch with each step and got my truck recall, tired and oil change all taken care of as well as a rental for the recall, really appreciate good customer service each step and got my truck recall, tired and oil change all taken care of as well as a rental for the recall, really appreciate good customer service! More

Will not be returning for service there. Dropped off my jeep, asked specifically for my AC actuator door motor to be replaced. Quoted $269.00 Later called and quoted $637.00 Showed up and Dropped off my jeep, asked specifically for my AC actuator door motor to be replaced. Quoted $269.00 Later called and quoted $637.00 Showed up and it was now $690.00 Charged $269. To inspect my AC and then to replace the part I asked to change. Furthermore when I arrived to pay my bill and pick up my jeep, I swiped my Golden 1 card, saw the card machine say approved and the lady at the counter said it was declined. Asked if I could do another form of payment. During the 1.5 hours I was there, I showed the lady on my golden 1 app. That they charged me $690. and it did not decline. I had my bank on speaker phone and my bank confirmed that I was charged and the funds did clear my account. The cashier kept saying "well I can't see it on my end". The manager couldn't figure put what to do to fix it. Plus I paid an additional $300. Cash at first, so now she had $937. Of my dollars, but I had gotten a hold of my keys prior. She asked my if she could have the keys back and hurried up to tell the manager that I did have my key. I had to tell her, I wasn't leaving or running out. I told them that they owe me $300. From a working class paying customer, father, grandfather, tax paying, employees, home over, husband, they treated me like a fraud. From my perspective, you charged me, the transaction approved on my end as the machine said approved, my phone alerted me the transaction approved, and My bank verified the transaction, so why look me in the face and lie. They tried to say it was pending, then said they canceled transaction, and my bank said NO, it was charged so I felt robbed. I'm offended, and unsatisfied with the service I received. Just paid $2200. 4 months prior and they just worked on my AC which was now having another problem. More

Dan took his time to listen to what needed to be done and told us other things that would suggest might be done told us other things that would suggest might be done More

Great service and friendly personnel. The personnel made me feel valued as a customer, and they explained thoroughly what the service performed entailed. The personnel made me feel valued as a customer, and they explained thoroughly what the service performed entailed. More

Always have a great time while at the dealership. They alway do a fantastic job. The job looks great They alway do a fantastic job. The job looks great More