AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

The service dept offers excellent customer care every time I bring my vehicle in for service. Even with all of the challenges over the recent years they still do their very best to make the experience th time I bring my vehicle in for service. Even with all of the challenges over the recent years they still do their very best to make the experience the best it can possibly be. More

Brenda Vizina was the service representative that helped me from beginning to end. She was attentive, responsive and very professional. If you want straight answers and someone to get back to you with ans me from beginning to end. She was attentive, responsive and very professional. If you want straight answers and someone to get back to you with answers to your questions, find Brenda. More

Very good service, used them many times with several cars. Arrived two hours before closing on day before the holiday and they were very courteous and helpful, serviced the vehicle, and did a fine job. cars. Arrived two hours before closing on day before the holiday and they were very courteous and helpful, serviced the vehicle, and did a fine job. More

I didn’t get an appointment nearer. That was the only challenge. Other than that, my service was smooth. My service engineer Dan was just amazing That was the only challenge. Other than that, my service was smooth. My service engineer Dan was just amazing More

Service managers need to listen more closely to what the customer wants done. Explain order sheet. customer wants done. Explain order sheet. More

They were able to get my vehicle in and diagnose the problem and get it fixed. Everyone was friendly and kept me updated. problem and get it fixed. Everyone was friendly and kept me updated. More

Great staff, was really helpful and knowledgeable, would recommend to anyone. Only place I will bring my vehicle. recommend to anyone. Only place I will bring my vehicle. More

Don and his team have done a great job! We we were able to get our Jeep in right away and all of our issues were completely taken care of. Excellent Customer service and communication regar We we were able to get our Jeep in right away and all of our issues were completely taken care of. Excellent Customer service and communication regarding our service. Easy pick-up process as well. Thank you More

The employees I've dealt with seem ok, but the results of the service were not. I had a problem with my wrangler front end (death wobble and wandering) and I have a very extensive warranty so it should have the service were not. I had a problem with my wrangler front end (death wobble and wandering) and I have a very extensive warranty so it should have been a breeze to fix with only one visit due to the fact that I gave very detailed information on the issues it was having. I wound up paying a different place to do my alignment, bought an aftermarket steering stabilizer, and still had to return to have the wandering problem fixed. After my 3rd appointment at the service center, the problem appeared to be repaired, but I still had to return because the technician left my steering wheel about 20 degrees out of alignment. I dropped the vehicle off for a 4th time and picked up the following day. All seems to be fixed, but now there's a clunking noise coming from the steering column when I turn the wheel. I guess I'll just have to live with that unless I want to trust the workers there to mess with my vehicle again which I do not. I do not recommend having service done there. More

Excellent customer service and support. Completely satisfied and will return for services and other warranty work. Completely satisfied and will return for services and other warranty work. More