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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
616 Reviews

616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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December 12, 2022

Honest and reputable. They helped me when another dealership was trying to take advantage of my repair. Thanks!! More

by J_Camp89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Dec 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2022

Took a half hour to be helped in the express lane, only after I went inside asking to be helped. But express lane is the only way you’re going to get in unless you plan months in advance to schedule an ap More

by csuwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brenda
Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Roseville. Please call our General Manager at (916) 467-8055 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

December 09, 2022

Very professional srervice! Service advisor kept me posted of my vehicle status and sent me a text when it was ready for pick up! More

by jrpontski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri
Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

I was impressed with the service and timely manner in which I had my Jeep fixed. John at the service desk is so very helpful and follows up on the status of thework being done. More

by dwesal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello , thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 06, 2022

When I checked in with Brenda, there was no communication with me. I had to call her to find out what was going on. Then, Bryan straightened everything out. Vehicle was repaired correctly. Had to return More

by riolindasunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Brenda
Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

The service dept offers excellent customer care every time I bring my vehicle in for service. Even with all of the challenges over the recent years they still do their very best to make the experience th More

by michaeljohnswartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Dec 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2022

Brenda Vizina was the service representative that helped me from beginning to end. She was attentive, responsive and very professional. If you want straight answers and someone to get back to you with ans More

by bhirsch08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Dec 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brenda here at AutoNation Chrysler Dodge Jeep RAM Roseville! Feel free to stop by if you ever need any more help.

Dec 08, 2022 -

bhirsch08 responded

Please do pass it on to Brenda

December 04, 2022

Very good service, used them many times with several cars. Arrived two hours before closing on day before the holiday and they were very courteous and helpful, serviced the vehicle, and did a fine job. More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get their names
Dec 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2022

I didn’t get an appointment nearer. That was the only challenge. Other than that, my service was smooth. My service engineer Dan was just amazing More

by smattipalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 01, 2022

Service managers need to listen more closely to what the customer wants done. Explain order sheet. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Avitia
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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