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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
621 Reviews

621 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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January 18, 2023

Auto Nation of Roseville is a great place they are friendly helpful and polite. They give great service and fast service. I am very pleased Everytime I leave there. I have never had a bad experience w More

by nicki3912004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 18, 2023

very good customer service, but a little long for a oil change and air filter. More

by mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregori
Jan 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Mario, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8055. We hope to hear from you.

Jan 23, 2023 -

mario responded

my response was to just make you aware of the lengthy wait time on an express lane oil change. I do realize at times due to staff shortage, many customers at once, etc. I was satisfied overall with the kind treatment by the individuals I dealt with. will come back for my next vehicle service, when due. thank you.

January 16, 2023

Direct to the point , very respectful, considerate and courteous. No pressure tactics and client oriented. More

by Virdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 15, 2023

We have been using AutoNation Jeep for several years now. Dan Blower has been an amazing Service Advisor every time we need something done. Having been a Service Advisor for Ford and Jeep years ago as well a More

by Nic B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Blower
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2023

Brenda was great. I had been waiting in line for a oil change quite awhile in ugly weather. She apologized profusely for the wait and was able to move me up and get me More

by Phb8244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda and Kerry
Jan 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

Your staff was friendly and answered all of my questions. My truck was finished hours before it was supposed to be. Thank you! More

by rmebust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 12, 2023

Greg Stebbins, Is an excellent service advisor very helpful and courteous to our needs and pleasant to work with. More

by Steve Llamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stebbins
Jan 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 10, 2023

Courteous and friendly. Helpful in decision making process with options that were available and scheduling to complete the repair process. More

by gbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blower
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello Gbilly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 10, 2023

Thank you Kim and Don for changing my appointment. I had a personal matter to take care of. My Dodge PU wasn't running correct Bless you both, More

by franf511
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and Don
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 08, 2023

They never return my calls about putting my car in the shop. I have to pop up and this particular dealership upcharges me I get things done cheaper at other dealerships. I go to this one when I have to be More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not putting a name in
Jan 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi May, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Roseville take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (916) 467-8055 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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