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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
616 Reviews

616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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December 15, 2023

Unfortunately, all good things come to an end. Since my service writer Don H. retired the service department has diminished to a dealership I will no longer come to. My Charger has no way to adju More

by agilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel D.
Dec 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8055 to discuss what we can do to help.

Dec 18, 2023 -

agilbert responded

Not sure why my premium warranty does not cover a manufacture defect. Please give me a call to my number you have on file.

December 12, 2023

The service center was very helpful with our problem, and kept us informed on the process. More

by cachamplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2023

Never happy to bringing in my new car for repairs or recalls but Colin has always been patient and takes great care of me which has been very much appreciated More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello Bill, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2023

Service was great! I dropped my truck off and it was repaired on time as promised by Dan. More

by Scoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Scoho, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

Honestly Daniel Dare was extremely professional and kind. I appreciate his attentiveness and his timeliness to his work More

by B. Rojas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dare
Dec 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2023

Brenda and her team are always a joy to work with. All work is completed in timely fashion as promised when the vehicle is dropped off. More

by dstidman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Dec 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

I was at my 60 K regular service interval and appreciate the help Kolin Bloom gave excellent service. He was able to squeeze me into a busy schedule and recommended some service items that, even though the More

by fshsacramento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolin Bloom, Brian Morrow, the service manager.
Dec 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

Kerry in service is top notch. Everything fixed in our jeep in a timely manner. Thank you More

by Damien T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
Dec 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Damien, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

ALWAYS EASY PROCESS WITH BRENDA, SHE ALWAYS HAS ANSWERS TO MY MILLION QUESTIONS, THE ONLY THING I WOULD SAY IS WHEN I GET A MESSAGE ABOUT RECOMMENDATION SERVICE, THE LINK DOESNT HAVE OUR COMPANY NAME SO I More

by ccastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRENDA
Dec 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Great and timely service. Work was done in less time than estimated. Everyone was friendly and helpful. I will be back! More

by Micah Montana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Micah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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