AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Took my Grand Cherokee in for service and checking it out after a run in with a shovel, even tho it had been checked when the tire was replaced. Surprise, they found a part of the body where the shovel hit after a run in with a shovel, even tho it had been checked when the tire was replaced. Surprise, they found a part of the body where the shovel hit was broken, requiring parts and works. no one else found it. Feel better knowing they were the ones to find it since we've trusted them with all 4 jeeps we've had. More

Kerry, their service writer is very responsive to all my questions and follow up with me on any needs that I let him know I have. questions and follow up with me on any needs that I let him know I have. More

I went in for a safety recall and a tire rotation. They botched the tire rotation because they didn't readjust the tire pressure on the front and rear tires. The proper psi on the Ram 1500 is differen They botched the tire rotation because they didn't readjust the tire pressure on the front and rear tires. The proper psi on the Ram 1500 is different on front and back tires, and you'd think the dealership would know this and would readjust the tire pressure. But no. Warning light came on when I got less than a mile away. Seeing as how it took two hours to rotate tires in the first place despite my appointment, I can't imagine how long it would take to get back in the cue so they could fix the tire pressures they messed up. More

Brenda kept informed re progress on the repairs and when parts were to arrive. she gave a very good explanation of the diagnoses and parts needed. parts were to arrive. she gave a very good explanation of the diagnoses and parts needed. More

This is the first major service with a diagnosis that I've had within the five years of ownership. The current reality requires teamwork from client and provider; I am not up to speed yet. I have seen a I've had within the five years of ownership. The current reality requires teamwork from client and provider; I am not up to speed yet. I have seen a token force absorb more than the eight vehicles that I could see, into an existing schedule, match and delegate resources. Identify, prioritize and initiate action to handle what couldn't be done immediately or else shift to another future appointment if required. At the end of the day it seemed like more vehicles left than came in. Now I have to figure how I will mesh seamlessly into this! More

my car was in the shop for eight days. Normally i would be upset due to the great customer service of your service department (John A) i was not at all i even bought him a bottle of Normally i would be upset due to the great customer service of your service department (John A) i was not at all i even bought him a bottle of wine in appreciation More

hi I give five stars because of brenda . she was awesome and friendly person . thank she was awesome and friendly person . thank More

Couldn’t have been better. Not a big fan of dealership service departments, but this one is great Not a big fan of dealership service departments, but this one is great More

Kerry in service is wonderful! He always gets my truck in and out at at reasonable time. He always gets my truck in and out at at reasonable time. More

Gregg Stebbins & the rest of the service center worked together to resolve my car’s unique problem. Thank you for your resourcefulness & tenacity. Engine light is OFF! Thank you for providing Lyft to get together to resolve my car’s unique problem. Thank you for your resourcefulness & tenacity. Engine light is OFF! Thank you for providing Lyft to get me in and out. Please keep this service, it definitely makes a difference. More