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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
616 Reviews

616 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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May 22, 2023

Very reliable service and staff. Great place if you need your vehicle serviced. I did not buy my vehicle from this dealer. More

by edjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Vicina
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 22, 2023

Clean and orderly. Responded to my service need (after a phone delay from the office). Left servicing tool in car though. More

by paul.rollins.a1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept, n/a
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Great group of people! Sales to service to the front desk, totally professional and accommodating. Only place we go! More

by ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Avitia
May 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023 -

ike responded

Fantastic experience as always! John Avitia is top notch! Always keeps us informed and takes great care of us!

May 19, 2023

Both drop off and pick up were easy and fast. Staff were courteous and polite. More

by Martin C
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stebbins
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Martin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

very slow. Had truck for over 12 days. Could not get part. Had to constantly call them to find status. Normally good service this time was terrible.... More

by jtpref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
john,
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8055. We hope to hear from you.

May 22, 2023 -

jtpref responded

now I have to bring my truck back AGAIN since it was not fixed correctly...

May 16, 2023

The Jeep was fixed very quickly. The service advisor was courteous and knowledgeable and kept me updated More

by gnomes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Saunders
May 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

Went in for a recall. I was offered a rental car & was told that I wouldn't be responsible for the cost for up to $50 peer day. I was not worried about not having my car b More

by jdevonna69
Service Communication
Recommend Dealer
No
Employees Worked With
John
May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Roseville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8055 -- we hope to hear from you soon.

May 11, 2023

Greg Stebbins, service advisor, did a great job helping me during my visit. Problem was identified and corrected. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stebbins
May 11, 2023

I received a free oil change and tire rotation with my Jeep wave, always great service. More

by foxbrittney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
May 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

May 11, 2023

Great service by Brenda Vizina. I have been here before but at this time I can say it was better than before. More

by Mintoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Roseville responded

Hi Mintoo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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