AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
621 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Great service this time with Kolin. At check in he was prompt, courteous, and professional. He called me when my car war ready to pick up. Previous visits I had to call and find out At check in he was prompt, courteous, and professional. He called me when my car war ready to pick up. Previous visits I had to call and find out my car was not ready and hope for the next day be ready. Kolin was great at pick up also. Fast and attentive. Guided me to my car. Great improvement of service from previous times. More
Great service! Service Manager Dan was very helpful and noted areas that needed attention that I didn't know about. Frank is an excellent mechanic and checked my Service Manager Dan was very helpful and noted areas that needed attention that I didn't know about. Frank is an excellent mechanic and checked my entire vehicle. I would never take my vehicle to another dealer. More
Electronic schedule was a 10/10. Repair was 8/10 only improvement could have been shorter repair time frame. Vehicle pick up was 6/10, staff was not prepared and took a long time to Repair was 8/10 only improvement could have been shorter repair time frame. Vehicle pick up was 6/10, staff was not prepared and took a long time to retrieve vehicle. Once receiving our vehicle, it was almost impossible to get out of the parking lot because of the amount of vehicles waiting to be serviced. Overall, customer experience was much a better than our experience with the dealership on Auburn Boulevard. More
Clean and orderly. Responded to my service need (after a phone delay from the office). Left servicing tool in car though. Responded to my service need (after a phone delay from the office). Left servicing tool in car though. More
very slow. Had truck for over 12 days. Could not get part. Had to constantly call them to find status. Normally good service this time was terrible.... Had truck for over 12 days. Could not get part. Had to constantly call them to find status. Normally good service this time was terrible.... More