AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

I had a great experience at this dealership. From start to finish it was a top notch experience. Tom Latesta and John Falciglia were extremely helpful and kind. I wasn't sure what i wanted when i walked in to finish it was a top notch experience. Tom Latesta and John Falciglia were extremely helpful and kind. I wasn't sure what i wanted when i walked in but by time i left i was not only confident in my purchase but i felt great about it. The customer service from them and general atmosphere of the dealership was superb. I'll definitely be back again and will most certainly recommend friends and family to go see Tom and John for any of there Chrysler, Dodge, Jeep, or Ram needs. More

We had an overall excellent experience and great customer service when purchasing our new Jeep. Stan was very helpful when we first contacted him regarding our purchase and we were very pleased with his atte service when purchasing our new Jeep. Stan was very helpful when we first contacted him regarding our purchase and we were very pleased with his attention during and even after we bought the car. More

The entire experience was excellent. If you go there with realistic expectations you'll be very happy. The whole staff was attentive and knowledgeable. No doubt they have a customer for life. Thank you Maroo realistic expectations you'll be very happy. The whole staff was attentive and knowledgeable. No doubt they have a customer for life. Thank you Maroone now AutoNation!!!!! More

Initially I submitted a bad review due to making an internet\email offer on a Challenger SRT8 and receiving little response to my attempt to strike up a deal and felt a little jilted as a result. I hav internet\email offer on a Challenger SRT8 and receiving little response to my attempt to strike up a deal and felt a little jilted as a result. I have since returned to the dealer and I'm happy to say that I got a decent deal on a 2011 Challenger SRT8-392! The sales staff were helpful, but some time and haggling was needed on the trade and purchases price. Overall they came in just under $1000 on my trade compared to what Carmax offered, and the purchase price was decent enough to make pulling the trigger a no-brainer. Give these guys a shot. They did right by me in the end and I would recommend them for your next Dodge purchase without reservation! ~J. More

They sold me initally a used truck, the truck has a defect on the engine, they never could find the problem after six visit to their service department, even charge me for extras whem they change fuel defect on the engine, they never could find the problem after six visit to their service department, even charge me for extras whem they change fuel pump and was their wrong diagnostic, then offer me to get in a new car, ask for more down payment on the new car, tread people like they doing favors. nobody want to get responsabilities of nothing, service manager A BIG LIAR. post sale attention the worst ever. More

5 hours for an oil change and tire rotation. That should be enough said! However, the quality of customer service was terrible. I called them twice with no return call and no one could tell me if my car w be enough said! However, the quality of customer service was terrible. I called them twice with no return call and no one could tell me if my car was ready for pick up. When I decided to go in without a call to find out in person what was going on I saw my vehicle being pulled around to front and then was told I had to wait 10-15 minutes for the paperwork to be processed since my sales contact was out to lunch. Horrible experience. I could be much more understanding with just a simple phone call but apparently lunch was more important than keeping a customer happy. It was my first and last time taking my car there! More

My wife took our 2009 Grand Cherokee for an oil change. Our third jeep in 5 years and one of three I still own. After a hard sell for other items that were not needed and and a 2.5 hour wait (40 minutes o Our third jeep in 5 years and one of three I still own. After a hard sell for other items that were not needed and and a 2.5 hour wait (40 minutes of that was just waiting for the car to be pulled around) my wife left very upset and swore she would never return again for anything. Don't send your wife in alone unless she knows about cars. More