
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Came here for the first and last time. Disorganized. Made an appointment for an oil change, and tire rotation. Upon arrival, I was told that appointments are to speak with an advisor and a Disorganized. Made an appointment for an oil change, and tire rotation. Upon arrival, I was told that appointments are to speak with an advisor and are not for the time of service. What does that mean exactly? Well, an appointment doesn't guarantee any time slot for service and is obsolete. They told me specifically to not make a future appointment and to show up whenever I want. 2 hours later they finished the job and parked my truck. after waiting 30 minutes I asked if my truck was done and they checked and said yes. During my 3 hours, yes 3 hours for an oil change and tire rotation, I witness 6 different disgruntled customers. One had her air pods stolen from her center console (why they went in her center console is unknown) and her "find my phone app" showed they were somewhere in the shop. They would not allow her to check and told her simply, that we are not responsible for stolen items. Dishonest service, and unorganized. More
Took my Cherokee to this dealership for a sunroof leak. When I pulled in the electric parking brake froze. They had the car 3 weeks. Fixed the leak without calling to let me know the price. Said they w When I pulled in the electric parking brake froze. They had the car 3 weeks. Fixed the leak without calling to let me know the price. Said they were waiting on a part for the parking brake. When they called to say the car was ready (after 3 weeks) they said they could not find anything wrong with the parking brake. Why did they order a part? I left the dealership and the indicator light went on to service the parking brake. I took my car to my mechanic and they immediately found the problem with the parking brake and repaired it. And good luck calling to speak to someone. On hold forever or you get a voice mailbox. More
I went for maintenance and repair. I was told that my extended warranty could not be used to cover the repair. Unfortunately I had already paid full price before finding out that my e I was told that my extended warranty could not be used to cover the repair. Unfortunately I had already paid full price before finding out that my extended warranty would have covered the cost. Don't make the same mistake I did, always call and check with your extended warranty. Then I got my car back with issues. They damaged my car and made it look it was me. What a mess! I am still working on getting the damages repaired. Be alert and careful with these people. Take pictures if you have to. More
Armando (the salesman) was superb. His attention to detail, dedication, and attitude were top-notch. He stayed on top of things but was not pushy at all. His attention to detail, dedication, and attitude were top-notch. He stayed on top of things but was not pushy at all. More
Staff was patient, nice and pleasant to do the transaction with. They provided a thorough explanation of the vehicles features. The experience was nice in the sense that it did not feel like they transaction with. They provided a thorough explanation of the vehicles features. The experience was nice in the sense that it did not feel like they wanted to make a transaction and stop there but they wanted to actually help and work with my needs. Will truly recommend this dealership to friends. More
Jose Diaz and Anthony went above a beyond to help us get the best deal for our trade in, and to get us the best price for our Cherokee. The process was pretty quick and painless! the best deal for our trade in, and to get us the best price for our Cherokee. The process was pretty quick and painless! More
Vyron, my car salesman was the absolute best! He was extremely attentive to my needs, informative, and patient with me as I took my time making a decision. He actually took the time to make sure He was extremely attentive to my needs, informative, and patient with me as I took my time making a decision. He actually took the time to make sure I got the vehicle I wanted and did not try to pressure me or make me feel stressed. Everyone else at the dealership also were wonderful and made my car purchasing experience very pleasant. Buying a car is very stressful, so I am beyond happy how everyone treated me so well. Definitely a 10/10 experience! Thank you Vyron and thank you autonation in Pembroke Pines! More