AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Fast, efficient and knowledgeable about any and all concerns or questions about your car needs. concerns or questions about your car needs. More

I arrived and immediately greeted by Maria who gave me a service tag with a number and asked for my key. She then showed me the way to the office. After waiting there for a few minutes a new customer arrive service tag with a number and asked for my key. She then showed me the way to the office. After waiting there for a few minutes a new customer arrived and was told to get a number. At that time I was going to collect one for myself, but Jesus arrived and helped me without further delays. My car was ready within the time frame given. More

5 stars had “autonation” have a closer Dodge dealer! Other than that terrific service done in a pretty timely manner. Other than that terrific service done in a pretty timely manner. More

Leasing this vehicle was a great experience. However, I had an awful experience getting my oil change service that was included in my lease. I was given an appointment on July 4th and when I sho However, I had an awful experience getting my oil change service that was included in my lease. I was given an appointment on July 4th and when I showed up, you were closed. If you were closed, why did you book the appointment. Then I booked another appointment the following day at 4pm. When I called to confirm, they said they don’t do oil changes after 3pm. Once again, why would you book the appointment then? It even had in the description as oil change on the appointment. When they told me this over the phone they said I could just come in and it would take about an hour. When I got there, I received horrible customer service from a service advisor with a beard which I believe his name was John T. He told me an appointment means nothing other than speaking with an advisor and it was going to take at least 3 and a half hours. I had to speak to a manager from the sale’s department who I spoke to the day prior when they were closed to get him to help me. It still took an hour and 45 minutes and they didn’t notify me the vehicle was ready. I was waited in the cafeteria and noticed it was done and asked if I could get my car. They said yeah and then realized they lost my keys. After 20 minutes, they realized the mechanic still had it in his pocket. It was an awful experience and I hope you don’t treat any customer like this again. More

I had an amazing experience at this dealer, best service and best price on the current market, I went to several dealers to find the best price for my Jeep Wrangler 4XE and by far this dealer of AutoNation and best price on the current market, I went to several dealers to find the best price for my Jeep Wrangler 4XE and by far this dealer of AutoNation offer the best price and service. They offer just the MSRP price they did not go beyond this price, in other dealer the average price would be $5000 above MSRP. Roberto Lendor my sales person was amazing and was very helpful during this process, he updated me all the time when a new wrangler will arrive knowing how challenging the market is now in finding a car, but Roberto made it possible. The importance of having the right sales person. I hope that my post can help others save time and money specially in todays car market. Thank you AutoNation and thank you Roberto Lendor. More

We did have a really good experience at Autonacion pembroke pine. Juan Pablo Martinez , he did a amazing job very talent, very knowlegfull. pembroke pine. Juan Pablo Martinez , he did a amazing job very talent, very knowlegfull. More

My truck was dropped off to the dealership by. A Toe truck and within an hour Jesus call me to find out what was the problem . He explained to me the process which I understood and he would commu A Toe truck and within an hour Jesus call me to find out what was the problem . He explained to me the process which I understood and he would communicate with me via text to follow up with what they found wrong with my vehicle. The following morning he told me the problem they found and the evening I was told the truck was ready . When I went to pick up the truck the customer service was very good which I did not expect because I was dirty coming from work and most times people look down on you when u are not looking like that white collar person. Jesus dealt with me like just another customer which I appreciated. Thanks for the good service and keep it up . I will recommend this dealership to all my friends More

For me it's very convenience because they're close to my house and they're very professional and self efficient house and they're very professional and self efficient More