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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Pembroke Pines, FL

4.2
757 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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13601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 757 reviews

January 03, 2023

Stan made my first car purchase a breeze. He was very helpful and made my first experience a real pleasure. I would recommend to anyone who is looking to purchase a car. More

by Bridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Jan 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Bridge, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

December 27, 2022

Worst Dealership ever. Took forever to fix my car. I was so pissed off they were taking such a long time. I went and bought a new car. More

by Josephtaylor1968
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Dec 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

Dec 28, 2022 -

Josephtaylor1968 responded

The reason I left a bad review. Is not to get the service writer Travis in trouble. It’s not his fault. The problem is, is the organization of the service department. Also, it’s not the mechanics fault either. You can’t take on more cars than you can to do.

December 27, 2022

Horrible experience, left without having service completed. Arrived early to my appointment, was asked if I was waiting for vehicle or leaving. Confirmed I was waiting and was told it would be an ho More

by Jalfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl and Jesus
Dec 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 446-8775 to discuss what we can do to help.

December 26, 2022

This place is terrible. Customer service takes too long and is rude. The tech work was great as usual, but a simple repair such as a battery change took 3 days. Also, I had More

by Gutiera22
Recommend Dealer
No
Employees Worked With
Alfredo
Dec 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

December 22, 2022

Almost impossible to get in touch with anyone from service department by phone. I tried calling to check on status of vehicle. It took over 30 minutes before I finally got someone from appointments More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Jeff, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines take our reviews very seriously. If you are willing, please call our General Manager at (954) 446-8775 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 21, 2022

Stan made the car buying process an easy one. He was honest and kind throughout the deal. The facility is nice and the employees are all welcoming. Happy with my choice in purchasing a vehicle fr More

by kwmadison11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 14, 2022

Thank you Pierre, Matt, Kristen and Jesus for helping me out the other day. My vehicle is working great. The people above made sure that my car was fixed to my satisfaction and I appreciate that. It’s like More

by Jennifer Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre, Matt, Kristen and Jesus
Dec 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

I purchased a new RAM truck, when I went to pick it up it had 89 miles on it. The dealer was ok to work with. They did a terrible job in delivering my vehicle. It had black spots on the roof and has footprin More

by captheat
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian, Brett,
Dec 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 446-8775 to discuss what we can do to help.

December 12, 2022

The service department gave me outstanding customer service. What impressed me was when the manager went into full action and call everybody to the front. Service advisor gave me outstanding service an More

by Curtis knight jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Curtis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2022

personalized attention speed of work quality of work friendly staff high quality facilities, efficient customer transport. More

by Miguelangelangarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
Dec 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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