AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the technician break something so obvious then drive a car out of the shop & say all good ! And if they are willing to do this what exactly are doing with items that are not in plain view . More

very good place, is clean comfortable and very good attention. was a nice experience for sure I return attention. was a nice experience for sure I return More

I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehicle but the Service Manager indicated that our wait would be longer than the time he originally told us and offered to call an Uber to take us home. He also said that when the vehicle was ready, he would call us and arrange for an Uber driver to pick us up from home (perks you receive when owning a Wagoneer). When the vehicle was ready, the Service Manager did just as he said he would do. When we arrived, the Service Manager greeted us with a smile, handed us the key, walked us to the door where our vehicle was parked out front. What service! The Service Manager thanked us for our business, waived us off with a great, big smile. We really appreciated that, service with a smile. All the employees we came in contact were professional. The facility was very clean and neat. For such service and the cleanliness of the facility motivated us to come back to AutoNation Chrysler Dodge Jeep Ram in Pembroke Pines the next time our vehicle needs service. Thank you AutoNation! More

They did a great job with my car and help me with everything I need. Thank you everything I need. Thank you More

The best service, my advisor Stan Morton was a bless for me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. T me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. Thank you so very much Stan Morton to have tons of patients any time I text him, he respond so cain. More

Fue una Atención Con mucha Ayuda de el Vendedor Jeffry y con mucha Ética profesional. Les estaré agradecido toda la Vida. con mucha Ética profesional. Les estaré agradecido toda la Vida. More

Everyone was very professional and friendly. No games just good service. Would definitely purchase from this dealer again No games just good service. Would definitely purchase from this dealer again More

Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I b 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fix it. Back and forth to Pembroke Pines AutoNation for the contract to be upload. As of today 18 days later, still not showing on the system yet. I keep emailing to the Margate Ford Service Manager for the update, and he didn't reply me yet! And of course I bet even the contract uploaded, they will denied the repair is not included in the warranty. Think twice before buying vehicle from AutoNation in the future. I lost the trust for AutoNation forever! More

Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start Very poor customer service, promises broken from the start More

Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the j instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. More