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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.1
450 Reviews

450 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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March 07, 2022

Good service no waiting good experience into figuring out problems on car I was satisfied More

by Antonio hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnthan
Mar 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Antonio, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 04, 2022

They don’t talk down to you here if your a women and I get top service and they are all very nice. More

by Spacy817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Anthony Johnson always provides a high quality experience. Anthony is also very responsive to questions and concerns He always provides an update on your service and is willing to do what is right More

by cegeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Mar 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Anthony here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 04, 2022

Service was great the people there are very helpful they answer all of your questions just a great place too go highly recommend More

by Mmqueenj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! Thanks again for the recommendation, and have an amazing day!

March 03, 2022

Anthony Johnson was pleasant and knowledgeable. He notified me about service needs and the RO was closed in a timely manner. More

by Slaughterr
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Mar 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 03, 2022

I had my car serviced at this location and money was stolen out of my vehicle while it was being serviced. I spoke to the service director and he stated that their was not anything they could do because More

by 2princessesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominique
Mar 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

February 26, 2022

Excellent customer service very professional and friendly. I will always recommend Auto Nation in NRH for purchasing and service. I am very happy with my Durango which was purchased her and would n More

by lidia.valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

February 25, 2022

Love it in and out very professional and helpful with the oil change. The only place to get my oil change More

by Chavira42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua rasor
Feb 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 24, 2022

Three nightmarish attempts getting three issues repaired. A long story short, the third attempt to get the three issues fixed. After leaving multiple messages with multiple people and it being in their shop More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Rasor
Feb 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Bryan, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 23, 2022

Set appointment- showed up. Was told first they did not take same day appts even though I was able to set one online. Then waited until the advisor who was supposed to take care More

by Jamieelmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronaldo Garcia
Feb 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Jamieelmore, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.

Feb 26, 2022 -

Jamieelmore responded

GM is welcome to call me if there is a desire to discuss.

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