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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

4.2
995 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 995 reviews

July 29, 2021

Out of the 28 Ram trucks and 9 Jeep’s I’ve owned this is no doubt the worst dealership I’ve ever used. We’re still waiting for our money for our trade after a month. All we get are one line of crap after t More

by Mark 18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Garcia,
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi there, I would like to get some more details about your experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon. Take care!

July 29, 2021

easy check in....easy pick-up.....loved the service advisor first visit and will be back.... QUIK received call when ready for pickup :) thank you More

by brdukeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
keynan
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2021

Great experience with the dealership; I walked in and knew what I wanted. The salesman, Kevin, was very helpful and patient. He knew a lot about the many features of the Ram 1500. Great overall experienc More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin St. Louis
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Adam, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2021

My first experience purchasing a vehicle with Autonation Chrysler Dodge Jeep Ram North Richland Hills and definitely not my last. Kevin and Forrest were outstanding as sales reps. They both made the exper More

by eubandd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Forrest
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2021

Autonation service department provides a wide range of services. They are competent in what they do. I find that they generally do not try to over-sell you on work to the vehicle. More

by christopherdouglas1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM North Richland Hills! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

July 27, 2021

Fast service, friendly people. Vehicle fixed correctly on the first visit. I will definitely refer my friend and family to Autonation for any vehicle needs More

by ruddd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
July 27, 2021

Still waiting for a call back. bought a oil change package with my new car. Service department added charges like oil disposal fee??? Shouldn’t that be included in my oil change. More

by Bradforddelia1
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Aug 16, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 27, 2021

My Jeep had a recall notice. I had to make an appointment with a specific service representative who had no idea why I was there and then immediately went about finding other things to fix at my More

by Eddie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't recall his name.
Aug 16, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Eddie, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-4981 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 27, 2021

Tony was great at explaining everything about the Ram 1500. He was in constant contact with me while there letting me know the progress. He was helpful from beginning to end of my visit. More

by RAM lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them where Great
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Ram, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Fast and great people to work with. Answered all my questions. Service was done when said it would be. Very professional all around . Will go back More

by hreed1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brian and John siereveld
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